Senior Healthcare Support Worker, Ophthalmology


Location
Chertsey, England
Salary
£27,106 - £28,850 pa inc. HCAS
Profession
Healthcare support worker
Grade
Band 3
Deadline
08 Nov 2026
Contract Type
Permanent
Posted Date
16 Oct 2026
Medical Protection — the side of locally employed doctors from £83

Job requirements

Essential

16 listed

Requirements the employer expects applicants to meet.

  • Skills

    Excellent people, communication and telephone skills

  • Skills

    Ability to work without constant supervision and as part of a team

  • Skills

    To be organized and be able to work under pressure

  • Skills

    You are able to communicate effectively to ensure high standards of care, treatment and service or support as appropriate to your role.

  • Skills

    Patient facing roles - be able to understand an individual’s communication, physical & emotional needs; recognise their needs and preferences.

  • Knowledge

    Trust vision, values and behaviours and strategic objectives

  • Knowledge

    Understanding of the role of the Healthcare Support Worker in the hospital setting

  • Experience

    Minimum of six months employed experience as a Healthcare Support Worker in the NHS

  • Experience

    Working as part of a team

  • Qualifications

    Functional level of English and Maths

  • Qualifications

    Care Certificate in Acute Care achieved through the NHS

  • Qualifications

    Level 3 qualification

  • Other Requirements

    Able to demonstrate that you are honest, reliable and trustworthy

  • Other Requirements

    Treat patients, visitors and colleagues with respect

  • Other Requirements

    Ability to be flexible to meet the needs of the patients, the team, the service and the Trust. This could include shift work during a 7-day working pattern

  • Other Requirements

    Residing in the UK with a valid right to work documentation to work in the UK

Desirable

5 listed

Additional qualities the employer would prefer.

  • Skills

    You have knowledge & awareness of diversity and human rights as appropriate to your role

  • Skills

    Extended Clinical Skills

  • Experience

    Previous experience training and supporting new staff

  • Experience

    Previous experience in Ophthalmology

  • Qualifications

    Recognised level 3 Health and Social Care qualification

Job overview

Ashford and St Peters NHS foundation Trust is now recruiting for a Senior Health Care Support Workers(Band 3) in the Ophthalmology Department.

Candidates applying for this post must possess and be able to demonstrate within the application form the following essential criteria:

  • Recent and previous NHS experience as a health care support worker for a minimum of six months
  • Having successfully achieved the Care Certificate within an NHS setting and recognised level 3 qualification.

Only candidates that meet the above will be considered for this post.

In brief, you will be carrying out assigned tasks involved with direct patient care whilst maintaining the privacy and dignity of patients. This will be whilst demonstrating excellent care, compassion and communication, and in support of and supervised by a Registered Nurse or Nursing Associate, incorporating:

  • Undertaking and recording of Vital Signs
  • Moving & Handling of patients to support independence
  • Infection Prevention and Control
  • Safeguarding of adults and children.

Main duties of the job

  • Assist the Medical team or Nurse practitioners in completing intravitreal injections, minor operations and cross-linking clinics
  • Assist in the supervision and training of less experienced HCAs, also help in the orientation of new nurses and support student nurses alongside the trained nurses.
  • Looking after patient’s pre and post op eye surgery and assisting with basic care.
  • Taking patients to theatre and collecting patients’ post-surgery following LA.
  • Working in the eye clinic completing vision, visual field test and eye pressure tests.
  • To liaise with the multi-disciplinary team as required, e.g. Orthoptists, Photography team, Eye Clinic liaison officer, and admin support.
  • You will be expected in your role as a B3 HCA, to work as a member of the ophthalmic team undertaking Patient Care in a specialised area. To be able to complete essential competency-based assessments for patients being cared for within the Eye Unit, attending for Eye Day surgery or the eye clinic.
  • Teach patients safe drop instillation technique, including use of drop aids.
  • Assist registered nurses in admitting and discharging of patients in the eye ward.
  • Communicate in a timely manner to the nurse in charge any changes observed in a patient’s condition or any worries the Patient or their family and carers have.

Detailed job description and main responsibilities

Please see the Main duties of the Job for a brief overview and then the attached Job Description for further full details.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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Applying for this NHS job

This advert is for Senior Healthcare Support Worker, Ophthalmology with Ashford and St. Peter's Hospitals NHS Foundation Trust in Chertsey, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £27,106 - £28,850 pa inc. HCAS. The contract type is Permanent. The application deadline is 08 Nov 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (16 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.