Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust logo

Senior Health Care Support Worker - Outpatients


Location
Leigh Infirmary
Salary
£25,760 - £27,476 per annum pro rata
Profession
Healthcare support worker
Grade
Band 3
Deadline
29 Aug 2026
Contract Type
Permanent
Posted Date
24 Aug 2026
Medical Protection — the side of locally employed doctors from £83

Job overview

We are looking for a Senior Health Care Support Worker to work 37.5 hours per week.

The Senior Health Care Support Worker will undertake high quality, caring and compassionate personal care/clinical and associated duties under the direction and supervision of the registered professional both independently and working as part of the multi-disciplinary team.

As a Senior Health Care Support Worker, you make a valuable and important contribution to the delivery of high-quality healthcare in the Trust. Your role is to support the registered professional in the delivery of safe, effective, compassionate care to patients and their relatives.

Working under the direction of a Registered Health Care Professional, participate in the clinical care provided to patients prioritising workload appropriately and developing competencies that safeguard practice and effectiveness in role

Please note this vacancy may close before the advertised closing date if a sufficient number of suitable applications are received.

You must have an NVQ Level 2 in Health and Social Care to be eligible for this post.

Please be advised that this role is not eligible for visa sponsorship for entry-level candidates. To meet the minimum salary threshold required for sponsorship, applicants must have at least two years of experience working within the NHS as a Band 3 Senior Healthcare Support Worker.

Main duties of the job

The Senior Health Care Support Worker (HCSW) will be responsible for providing a range of personal care for patients and a range of clinical duties under the guidance of a registered healthcare professional.

The Senior Health Care Support Worker (HCSW) will work independently performing a number of clinical duties/tasks following training and meeting competency within the role as per policy and procedure.

Detailed job description and main responsibilities

Post holders are required to work unsupervised with regard to routine, delegated tasks, following established good practice and refer non-routine tasks appropriately.

Post holders are required to work independently delivering safe, competent practice to ensure the smooth running of clinics.

Following the completion of appropriate training and assessment and under the direction of a registered health care professional undertake clinical activities such as spirometry, urinalysis, changing of simple wound dressings, capillary blood glucose monitoring and decontamination of equipment.

Key duties are:

  • Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.
  • Assist qualified nursing and medical staff where requested.
  • Communicate with all members of the team to maintain a good service provision.
  • Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
  • Prepare and support the patient appropriately during any activity that is to be undertaken.
  • Alert the registered nurse where you notice any changes in the patient’s health and well-being or any possible risks.
  • Undertake observations/tasks such as patient temperature, weighing, fluid checks as directed
  • Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
  • Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.
  • Contribute to own personal development and take an active part in learning opportunities.
  • To assist in procedures required for each speciality clinic.
  • At the request of the Registered Health Care Professional, perform and record physiological measurements within the remit of the SHCA role and report accurately to the Registered Health Care Professional, the assessment undertaken, on patients.
  • Obtaining samples at the request of a Registered Health Care Professional, including wound swabs, eye swabs, urine specimens, MRSA swabs, stool samples and sputum specimens.
  • Demonstrate good understanding of principles of consent and ensure valid consent is obtained prior to undertaking nursing and care procedures
  • Always maintain confidentiality
  • Work as part of a designated clinical and care team delivering care that focuses on the direct needs of the individual
  • Assist the Registered Health Care Professional in maintaining a clean environment
  • Developing positive relationships with parents, families and carers
  • Work as part of the team in a co-operative, professional and constructive manner.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Person specification

Skills

Essential

  • Proven ability to remain calm under pressure
  • Proven ability to demonstrate compassion/empathy/help others
  • Effective team player
  • Effective customer service skills
  • Abilty to deal with people from all backgrounds

Knowledge

Essential

  • Effective understanding of confidentiality

Additional

Essential

  • Proven ability to be flexible in your approach

Qualifications

Essential

  • NVQ Level 2 in Health and Social Care
  • Effective level of numeracy and literacy skills
  • Effective communication skills - written and verbal

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Applying for this NHS job

This advert is for Senior Health Care Support Worker - Outpatients with Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust in Leigh Infirmary. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 - £27,476 per annum pro rata. The contract type is Permanent. The application deadline is 29 Aug 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (24 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

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