Job overview
This is an opportunity within the cardio-respiratory diagnostic team at Withybush General Hospital for an administrator with excellent organisational and interpersonal skills. The post holder will work with the administrative co-ordinator and admin team, booking cardiac and respiratory diagnostic investigations and cardiac procedures, delivering services efficiently and to the highest standards.
The successful candidate must have excellent communication skills, as communicating sensitively with patients and colleagues is essential. An understanding of the department's core work, patient clinical pathways, and experience using hospital systems would be beneficial. However, an enthusiasm for the provision of high-quality services, eagerness to learn and develop, and excellent organisational skills to prioritise work and meet deadlines are highly regarded.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
The post-holder will undertake a wide range of duties including:
- Registering referrals, booking appointments, and recording outcomes for cardiac and respiratory diagnostic investigations and appointments.
- Facilitating the delivery of timely care, by ensuring lists clinic schedules are maximised.
- Responding to patient and staff enquiries by phone, email and in person.
- General administrative support of day-to-day service operations.
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who can communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 15/07/2026
Person specification
Experience
Essential
- Previous experience of working in an administrative / office environment.
- Experience in minute taking and organising meetings and events
- Computer literate and proficient in using Microsoft Office suite (Word, Excel, Power Point and Outlook) including use of internet search engines.
- Experience of data entry and maintaining spreadsheets.
- Experience of dealing with public, health care professionals and health board staff at all levels.
- Experience of working within a team environment
Desirable
- Experience of working within NHS.
- Experience of managing equipment or resources required for services
Language Skills
Desirable
- Welsh Speaker (Level 1)
Qualification and Knowledge
Essential
- General standard of education; 5 GCSE’s or equivalent.
- Level 3 qualification e.g. A Levels/ NVQ 3 qualifications specific to administrative and secretarial role.
- Willing to undergo departmental training and improve knowledge and skills through further training.
Desirable
- Knowledge of cardiac and respiratory diagnostic procedures
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Applying for this NHS job
This advert is for Senior Department Administrator in Cardio-Respiratory with Hywel Dda University Health Board in Haverfordwest, West Wales, Wales. It is listed as a Band 3 Administrative and IT role. The advertised salary is £26,813 - £27,890 pro rata. The contract type is Permanent. The application deadline is 06 Jul 2026.
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