Job overview
Thanks for taking the time to look at the job advert for the Senior Communications Manager post. We’re a friendly bunch at West London, and the Communications Team works hard to deliver the Trust’s strategic objectives.
I’m looking for someone who will manage the day-to-day activities of the Communications team, including the planning, co-ordination and management of communications.
It’s worth noting that from the outset that as part of this role, you will be required to work at least 60% of the time from one of our Trust sites, in line with our agile working policy.
Main duties of the job
You will lead on the development of our communications channels and content, helping the Trust to be as clear and engaging as possible among our internal and external audiences. As a senior member of the team, you will provide expert communications advice and support at a strategic level for services, programmes and campaigns. The post holder will develop and maintain effective working relationships across a wide range of Trust and external stakeholders.
You and I will work closely to ensure that all communications activity is aligned to the Trust’s strategic objectives and priorities. Key to this will be the ability to line manage and support the professional development of team members to maintain the delivery of a high-quality communications service for the Trust.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Knowledge
Essential
- Political acumen.
- Ability to demonstrate a thorough understanding of NHS structures, policy & current issues
- Excellent understanding of measuring and evaluating communications performance
- Excellent working knowledge of web content management programmes
- Understanding of Freedom of Information principles.
Desirable
- Understanding of co-production principles & effective patient and public involvement practices
- Knowledge of quantitative & qualitative research methodology.
- Understanding of Data Protection & Caldicott principles
Experience
Essential
- Management experience within a communications function.
- Experience of a broad range of communications and engagement disciplines including internal communications, digital communications, media relations, stakeholder engagement and events
- A successful track record of developing, implementing and evaluating a range of internal and external communications plans, campaigns and/or strategies
- Experience of managing sensitive, contentious and high profile media enquiries
- Experience of managing or supporting the communications and media management of risks, issues and incidents.
- Experience of line management, including conducting appraisals and managing performance
- Experience of delivering in a complex, multi-stakeholder environment.
- Significant experience of providing expert communications and engagement advice at senior levels.
- Experience of planning & delivering projects & programmes to budget & on time.
Desirable
- Experience of working in the NHS or public sector.
Qualifications
Essential
- Educated to degree level or equivalent experience & knowledge
- Recognised qualification in communications, journalism, public relations or marketing, or equivalent experience and knowledge
- Evidence of continued professional development
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Applying for this NHS job
This advert is for Senior Communications Manager with West London NHS Trust in Southall, London, England. It is listed as a Band 8 Administrative and IT role. The advertised salary is £63,665 - £70,887 Per Annum Inclusive. The contract type is Permanent. The application deadline is 30 Jun 2026.
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