Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
23 listedRequirements the employer expects applicants to meet.
- Experience
Able to undertake a limited range of delegated clinical care duties, e.g temperature, pulse, respiration, blood pressure, blood glucose monitoring, urinalysis, wound observations, removal cannula/catheter
- Experience
Able to assess patient/client condition through observation/test results; assess comfort of patient/client, instigate emergency procedures
- Experience
Regular contact with bodily fluids when carrying out interventions and or treatments
- Experience
Frequent moderate/intense effort required for periods of time
- Experience
Experience in a healthcare environment
- Experience
Manual handing of patients (including toileting, bathing and turning patients), equipment and stores
- Communication
Evidence of effective communication skills including • Verbal • Written (legible handwriting) • Non-verbal • Compassion and respect
- Communication
Ability to communicate appropriately with patients, relatives and / or carers
- Communication
An understanding of how to behave / act in a clinical environment
- Communication
Positive and enthusiastic approach to work
- Communication
Courteous and polite
- Planning Skills
Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service.
- Planning Skills
Flexibility to work across the Health Economy
- Knowledge and Training
Ability to recognise limitations of knowledge and competence and practice within these boundaries
- Knowledge and Training
Prepared to undergo further training
- Knowledge and Training
Able to use and update IT systems with patient information
- Knowledge and Training
An understanding of their role within the team
- Education and Qualifications
Maths and English Qualification – GCSE A-C or Functional Skills Level 2
- Education and Qualifications
Care Certificate or ability to complete within 12 weeks of commencing employment
- Education and Qualifications
QCF/NVQ Level 3 in Healthcare or equivalent qualification/relevant experience
- Equality, Diversity, Inclusion and Trust Values
Able to provide safe, caring, and effective services
- Equality, Diversity, Inclusion and Trust Values
Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
- Equality, Diversity, Inclusion and Trust Values
Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued
Desirable
1 listedAdditional qualities the employer would prefer.
- Education and Qualifications
Food Handling Certificate
Job overview
Senior Care Support Worker T&O Outpatients Band 3 x1 30.50 Hour post available
We are searching for caring individuals who understand the needs of our patients and display compassion and patience at all times.
Successful applicants will be actively encouraged to develop their skills and knowledge to meet both personal and service development needs.
Main duties of the job
A Senior Care Support Worker will work together with the members of the nursing team to provide a high standard of care to patients. He/she will be competent to undertake and record designated observations and clinical procedures, teach aspects of patient education, support the registered nurse in outpatient clinics, input data into the IT system and ensure equipment is available and ready for use by the nursing team.
They will communicate with senior staff/any clinic administrative, organisational problems that impact upon the smooth running of clinics and/or the patient pathway through the Outpatient Service.
The post holder will be required to complete generic and team specific competencies within an agreed time scale, this should be within twelve months of post commencing.
The Senior Care Support Worker will:
- Be an integral member of the ward/department team working under the direct or indirect supervision of a registered practitioner.
- Be responsible for providing care to patients as delegated by the registered practitioner following the completion of specific competencies.
- Contribute to the maintenance of care environment and quality initiatives to enhance patient care.
- Ensure that their practice adheres to policies, procedures and competencies.
- Act in a manner that upholds privacy, dignity, respect and confidentiality of patients and colleagues
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Senior Care Support Worker - T&O Outpatients with The Dudley Group NHS Foundation Trust in Dudley, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 - £27,476 per annum, pro rata. The contract type is Permanent: At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.. The application deadline is 18 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (04 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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