Job overview
Please note: This post is a fixed term post until 30th May 2027 and cannot be extended. Please only apply if you are interested in a fixed term role.
We have 1x 37.5 hour vacancy to cover maternity leave for a Band 3 Higher Clinical Support Worker to join our team within Outpatients.
The post holder will work as part of the nursing team to assist within Nurse led clinic, perform ECG's, venepuncture and ensure clinics are run smoothly.
The successful candidate will work between Russells Hall, Corbett and Guest sites,
Full support and training will be given.
Main duties of the job
To work as a Clinical Support Worker as part of the Outpatients department, supporting clinicians to provide a high standard of patient care. Ensuring patients feel welcomed into clinic and ready for their appointments. To carry out basic admin tasks to support clinicians such as booking patients in and out of clinics, photocopying, making up clinic packs. To do clinical observations of patients prior to their appointments as required e.g. height, weight, ECG's, BP, test urine, venepuncture. To assist within plastics nurse led clinic following training. To communicate effectively with other members of the health care team, patients and relatives. To recognise and report to clinicians any concerns or changes in the patient's condition.
The post holder will be expected along with other team members to ensure all equipment is cleaned on a daily basis as necessary adhering to the Trust Infection Control Policy.
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Knowledge
Essential
- Ability to recognise limitations of knowledge and competence and practice within these boundaries
- Prepared to undergo further training
- Able to use and update IT systems with patient information
- An understanding of their role within the team
Experience
Essential
- Able to undertake a limited range of delegated clinical care duties, e.g temperature, pulse, respiration, blood pressure, blood glucose monitoring, urinalysis, wound observations, removal cannula/catheter
- Able to assess patient/client condition through observation/test results; assess comfort of patient/client, instigate emergency procedures
- Regular contact with bodily fluids when carrying out interventions and or treatments
- Frequent moderate/intense effort required for periods of time
- Experience in a healthcare environment
- Manual handing of patients, equipment and stores
Qualifications
Essential
- Maths and English Qualification – GCSE A-C or Functional Skills Level 2
- Care Certificate or ability to complete within 12 weeks of commencing employment
- QCF/NVQ Level 3 in Healthcare or equivalent qualification/relevant experience
Planning & Organisational Skills
Essential
- Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service.
- Flexibility to work across the Health Economy
Communication & Relationship Skills
Essential
- Evidence of effective communication skills including • Verbal • Written (legible handwriting) • Non-verbal • Compassion and respect
- Ability to communicate appropriately with patients, relatives and / or carers
- Ability to communicate effectively with staff / multidisciplinary team
- An understanding of how to behave / act in a clinical environment
- Positive and enthusiastic approach to work
- Courteous and polite
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Applying for this NHS job
This advert is for Senior Care Support Worker - Outpatients Department with The Dudley Group NHS Foundation Trust in Russell Hall Hospital. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 - £27,476 per annum. The contract type is 9 months (Fixed term until 30th May 2027. Monday - Sunday (Working hours between 08.00-20.00)). The application deadline is 07 Sep 2026.
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