Job overview
We are looking for a Senior Business and Performance Improvement Manager who combines intellectual curiosity and analytical rigour with a strong delivery focus.
The postholder will be comfortable constructively challenging senior leaders, explaining complex information to clinical and non-technical audiences, and moving from insight to sustained improvement. They will be collaborative, inclusive and resilient, able to work autonomously at pace while maintaining accuracy, good judgement and a clear focus on better care and better use of resources.
If you are motivated by turning insight into action, challenging the status quo and delivering meaningful improvement, we would love to hear from you.
Main duties of the job
The successful candidate will provide strategic and operational leadership across the following areas:
- Trust Performance Management Framework
- Data Quality and Information Governance
- Clinically Meaningful Dashboards and Digital Partnerships
- Performance Analysis, Insight and Executive Assurance
- Performance Improvement and Recovery
- Business Planning, Productivity and Financial Improvement
- Policy, Service Development and Research
- Leadership, People and Resources
- Governance, Relationships and Representation
Candidates who are shortlisted will be invited to undertake an:
Assessment (virtual) on Wednesday 9th Sept 2026
Interviews will take place on Friday 18th September 2026
Please ensure you are available on these dates.
Detailed job description and main responsibilities
For a full breakdown of the Job Role and Responsibilities please find the Job Profile attached to this job listing.
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Experience
Essential
- Substantial senior-level NHS experience in business management, operational performance, information, service improvement or a closely related function within a large and complex organisation.
- Proven experience of developing and implementing performance management frameworks, metrics, reporting and review processes across multiple services or divisions.
- Proven experience of improving data quality and working with Digital or informatics teams to develop meaningful dashboards and business intelligence products.
- Highly developed analytical capability, including interpretation and triangulation of complex datasets and communication of findings to executive, clinical and operational audiences.
- Experience of leading complex cross-organisational improvement, recovery, transformation or productivity programmes and delivering measurable benefits.
- Experience of annual business planning, demand and capacity, financial recovery or cost improvement, business cases, risk management and benefits realisation.
- Experience of line management and of leading through influence within complex matrix arrangements.
Qualifications
Essential
- Master’s degree or equivalent knowledge and experience in business management, performance, analytics, improvement, healthcare management or a related field.
- Relevant postgraduate management, leadership, programme management, improvement or analytics qualification, or equivalent specialist experience.
- Evidence of extensive and recent continuing professional development in performance management, business intelligence, quality improvement and senior leadership.
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Applying for this NHS job
This advert is for Senior Business and Performance Improvement Manager with Surrey and Borders Partnership NHS Foundation Trust in 18 Mole Business Park. It is listed as a Band 8 Manager and corporate role. The advertised salary is £68,852 - £79,638 Incl. 5% Fringe HCAS, pa, pro rata.. The contract type is Permanent. The application deadline is 26 Aug 2026.
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