Job overview
We are seeking an individual to fill an opening for a Senior Application Support Analyst. You will be assisting in the management and the administration of all IT systems comprising the Trust’s electronic patient record and any other Trust systems managed centrally within the Informatics function.
Main duties of the job
To manage the administration of all IT systems comprising the Trust’s integrated electronic patient record and any other Trust systems managed centrally within the Informatics function. To assist in the development of the Systems, both local and those provided externally, to meet the needs of systems users and of the organisation. In liaison with the Application Support Manager and the Implementation/Training teams, support the rollout of new functionality to systems users. You will be required to participate in the on-call rota and work different shift patterns.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification for full details on what this role entails.
Person specification
Experience
Essential
- Previous experience of using a multifunctional Patient Administration System or major clinical IT system to support a range of operational/clinical processes in a large healthcare setting.
- Additional experience of supporting and administering a PAS or major clinical IT system, including its usage and configuration as related to users and system setup
- Proven experience of managing and delivering one or more successful implementations of a large scale IT project with Change Management implications.
- Proven experience of planning and undertaking testing of IT applications
Communications
Essential
- Communicate effectively in a variety of settings including internal or external, meetings, presentation, training sessions, workshops.
Qualifications
Essential
- Relevant degree or equivalent higher educational qualification
- Evidence of relevant Continuing Professional Development including some industry standard IT qualifications.
- Attained full ECDL or equivalent
- Prince 2 Foundation qualified or equivalent
Personal Qualities
Essential
- Able to work as part of a team and autonomously.
- Able to use own initiative and act freely in deciding on the way to achieve a given goal.
- Dependable, can be relied on to carry out work to a consistent high standard
- Flexible in approach to working hours when necessary
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Applying for this NHS job
This advert is for Senior Application Support Analyst with Sandwell and West Birmingham Hospitals NHS Trust in West Bromwich, Midlands, England. It is listed as a Band 6 Administrative and IT role. The advertised salary is £39,959 - £48,117 per annum. The contract type is Permanent. The application deadline is 09 Jul 2026.
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