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Job overview
To ensure that the booking process for patients on the elective waiting list is followed within the agreed timeframe and process.
To enter agreed surgery dates onto EPR system, this may include cancelling and re arranging surgery dates.
Arranging and booking Pre-Operative assessment appointments.
Provide an efficient, polite and compassionate service to patients and service users regarding booking appointments and surgery dates.
To deal with all calls to the admissions office regarding admission dates.
To provide administrative support to Pre-Operative assessment.
To deputise for the Gynaecology Inpatient Waiting List Manager and directly support during peak activity.
The post holder will be expected to work un supervised and on their own initiative as well as working as part of a team including clinical, management and clerical staff.
Main duties of the job
To ensure that the booking process for patients on the elective waiting list is followed within the agreed timeframe and process.
To enter agreed surgery dates onto EPR system, this may include cancelling and re arranging surgery dates.
Arranging and booking Pre-Operative assessment appointments.
Provide an efficient, polite and compassionate service to patients and service users regarding booking appointments and surgery dates.
To deal with all calls to the admissions office regarding admission dates.
To provide administrative support to Pre-Operative assessment.
To deputise for the Gynaecology Inpatient Waiting List Manager and directly support during peak activity.
The post holder will be expected to work un supervised and on their own initiative as well as working as part of a team including clinical, management and clerical staff.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person specification
Qualifications
Essential
- GCSE Maths and English or equivalent
Desirable
- Evidence of continued professional development
Knowledge & Experience
Essential
- Previous experience of using NHS computer systems
- Minimum of 18 months clerical experience in Admissions or similar department
- Knowledge of NHS waiting time targets
- Good knowledge of waiting list management
ANALYTICAL AND JUDGEMENT SKILLS
Essential
- Good problem solving skills
- Able to maintain accurate patient records and patient information systems
PERSONAL SKILLS / ABILITIES AND ATTRIBUTES
Essential
- Previous experience of dealing with the public and resolving queries
- Excellent interpersonal skills
- Good team worker
- Able to clearly and accurately convey information verbally to different audiences including patients, Medical Secretaries, Consultants, Managers and other admin and clerical staff
- Able to meet deadlines
- Able to use initiative
- Reliable
- Flexible and adaptable to change
- Able to work under tight time constraints
- Excellent organisational/co-ordination/work prioritisation skills
PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE
Essential
- Experience of working with Web Based Packages
- Able to maintain accurate patient records and patient information systems
- Ability to act up and cover some the Gynaecology Inpatient Waiting List Manager duties when necessary
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Applying for this NHS job
This advert is for Senior Admissions Clerk with Birmingham Women's and Children's NHS Foundation Trust in Birmingham, Midlands, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Permanent. The application deadline is 28 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (14 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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