Job overview
Full-Time - 9-5pm Peace Children's Centre - Watford
SENIOR ADMINISTRATOR with Medical Secretary Responsibilities
We are looking for an experienced Senior Administrator/Medical Secretary to work as part of a team to support our growing team of Community Paediatricians across three centres
As part of our commitment to developing our workforce, the successful candidate will have opportunities to broaden their knowledge of specialist children's services, develop advanced administrative and digital skills, and contribute to service improvement initiatives.
We are investing in our teams and in the development of digital technologies to ensure we can deliver the highest quality care in the future.
*Proposed interview date: 10th September 2026*
HCT will prioritise recruitment of workers living in England under the new immigration rules for care workers effective from 9 April 2025. Employers must first prove that they have attempted to recruit a worker from within England who needs new sponsorship. This ensures that those who came to the UK to pursue a career in adult social care can do so.
Main duties of the job
Your main responsibilities will be to provide comprehensive medical administrative support, working closely with Community Paediatricians and the wider clinical teams within Children’s Specialist Services.
In return, we can offer you:
- 5% on top of basic salary high cost allowance supplement subject to a minimum payment of £1,192 per annum (pro rata where applicable).
- 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro rata where applicable)
- One of the UK's best pension schemes
- Special Leave for family and personal reasons
- NHS Car Lease Scheme
- Eye Care Vouchers
- Employee Assistance Programme
- NHS Discounts
- Caring and supportive teamwork
- Comprehensive training
- Support to develop your career within the NHS
Detailed job description and main responsibilities
The successful candidate will demonstrate:
- Advanced typing and formatting skills
- Previous NHS administration experience at a Senior level
- Excellent time management skills to manage a busy workload
- High attention to detail and accuracy
- Strong and clear communication skills
- Initiative and problem-solving abilities
- Energetic, flexible and proactive approach
- Experience of SystmOne/AMSPAR desirable.
- A pioneering approach, welcoming and embedding digital innovations to improve administrative processes and streamline efficiencies
- An inclusive, 'one team' approach to supporting colleagues and service users
- A caring attitude, supporting patients and colleagues with kindness and professionalism at all times
Please see full Job Description attached
Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19
Word versions of documents are available if needed to allow for any adaptations to be made i.e. font, colour, background, convert to Read Aloud.
The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Other
Essential
- Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Skills
Essential
- Plan and prioritise own workload in a busy environment
- Well-developed office management skills including the reviewing and/or setting up of systems
- Good verbal communication skills including the ability to persuade, motivate and influence others
- Good written communication skills with a high standard of accuracy
- Communicate sensitive and confidential issues in an appropriate manner
- Respond effectively and appropriately to external calls and queries from members of the public and external stakeholders
Abilities
Essential
- Ability to organise and evaluate data, assessing its importance by creating and maintaining databases and spreadsheets
- Ability to construct clear, grammatically correct letters and reports presenting work accurately and neatly
- Takes initiative and uses own judgement in anticipating and dealing with queries and problems
- Ability to adapt to change and develop own systems to meet changing priorities
- Able to work on a variety of tasks with deadlines at any one time with minimum supervision
Experience and Knowledge
Essential
- Experienced Administrator at Senior Level
- Experience of line management responsibility
- Experience of preparation of reports and taking of and producing minutes, together with setting agendas and distribution of associated papers
- Experience of arranging large meetings
- Experience of managing diaries
- Experience of composing correspondence for approval
Qualifications and Training
Essential
- NVQ level 4 in Business Studies or Administration or equivalent knowledge or experience.
- RSAIII (or equivalent)
- Educated to G.C.S.E. or equivalent in English and Maths
- Audio Typing/AMSPAR qualification
- Microsoft Office software packages, to include Word, Excel and PowerPoint
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Applying for this NHS job
This advert is for Senior Administrator with Medical Secretary Responsibilities with Hertfordshire Community NHS Trust in Peace Children's Centre. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 per annum pro rata. The contract type is Permanent. The application deadline is 28 Aug 2026.
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