Job overview
An exciting opportunity has arisen for a 6 month - fixed term, Band 4, Senior Administrator- Medical Secretary to support our North Durham Adult Learning Disabilities team based at Chester Le Street Health Centre.
Your role will consist of being responsible for ensuring the provision of a full secretarial service to consultants, junior medical staff, advanced practitioners, and other staff within the multi-disciplinary team.
The postholder will undertake non routine activities which may be delegated by line manager, consultant staff or other members of the multi-disciplinary team.
Due to the nature of the role, attendance in base is required and therefore remote working would not be suitable for this role.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
The successful postholder will resolve problems which may be received directly from service users, family or carers or referred by members of the administration team. To always interact compassionately with service users and carers. Service users have a range of mental health conditions or learning disabilities.
The postholder will complete secretarial duties for medical team such as meeting minutes, diary co-ordination, setting up meetings and dictation typing.
You will be the first point of contact for service users, family and carers dealing with a range of enquiries or concerns in person or over the telephone. This may involve arranging for an interpreter.
You will provide a full range of personal assistant duties for medical staff including triaging of e-mails and post, administering annual leave and study leave applications, booking attendance at training events and conferences and liaising with designated staff to ensure accommodation and travel is booked as required.
In addition to this, the postholder will be first point of contact for managers, general practitioners and other healthcare professionals within and external to the Trust, dealing with a range of enquiries, queries or concerns on behalf of consultants and medical team, to support them in communications with all groups or individuals involved in the service.
You will cross cover team secretaries and medical secretaries’ in their absence.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.
Person specification
Knowledge
Essential
- Understanding of data protection and service user / staff confidentiality in line with defined procedures and guidelines
- A sound understanding of quality improvement initiatives
- Organising and completing demands and workloads meeting deadlines using delegation where necessary
- Problem solving for an area of work or developing alternative or additional procedures.
Experience
Essential
- Implementing and maintaining systems and processes within an administration team
- Leading, supervising and training staff on administrative processes in a positive manner to facilitate delivery of an effective service.
- Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating and presenting information
- Co-ordinating meetings and associated duties
- Extracting data and report preparation
- Participation in service and quality improvement initiatives
- Advanced typing skills and inputting data accurately and efficiency
Qualifications
Essential
- BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (i.e. NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale
- IT Qualification (i.e. ECDL Qualification, RSA, NVQ in Business Administration) OR equivalent knowledge gained through relevant work experience
- Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9)
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Applying for this NHS job
This advert is for Senior Administrator- Medical Secretary with Tees, Esk and Wear Valleys NHS Foundation Trust in Darlington, North East and Yorkshire, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 per annum. The contract type is Fixed term: 6 months (6 months). The application deadline is 23 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (09 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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