Job summary
Join Our Team! If you are someone who thrives on keeping things running smoothly, loves being the friendly face people rely on, and takes pride in organised, accurate work, this role will suit you perfectly!
We are seeking a proactive and highly organised Business Support Senior Administrator to join our friendly team based at our Capital Court site in Exeter. You may, however, be asked to occasionally work from another CFHD office within Exeter.
This pivotal role provides essential administrative and customer facing support to our pathways, helping to ensure the smooth, efficient, and professional running of the service each day.
You will work closely with your business support colleagues, frontline clinicians, and managers delivering collaborative, accurate, and reliable secretarial and administrative support across the team.
This is a permanent position working 18.75 hours per week.
Main duties of the job
Diary management
Use of electronic systems
Preparation of electronic and paper files
Producing letters and reports
Assisting with reporting and compilation of data
Processing of incoming correspondence
Providing excellent customer service by responding to face to face and telephone queries in a timely and accurate way
Support to clinical team members
General administrative tasks
About us
At Children and Family Health Devon, we are dedicated to improving the physical and mental health of children and young people across Devon and Torbay. We aim to create an environment where children and young people can thrive and are committed to reducing health inequalities and providing specialised support, empowering them to lead healthy, fulfilling lives.
Our children and young people say
We would like the people who work for Children and Family Health Devon to be understanding, patient and respectful. They should be trustworthy and make us feel safe and comfortable. It is important that they use their skills and experience to listen carefully in a non-patronising and non-judgemental way. When staff are positive and friendly, they help to create an environment that is informal and without pressure.
Who we are
We are an alliance of NHS organisations led by Devon Partnership Trust. We are a group of professionals including psychologists, psychiatrists, occupational therapists, speech and language therapists, physiotherapists, nurses and many other professions.
Join us in beautiful Devon
With access to moors, sea and cities, there are plenty of opportunities to enjoy Devon. Whether you enjoy spending time in the cultural hub of Exeter, exploring the Jurassic coastline or discovering the world surfing reserve in North Devon there really is something for everyone.
Details
- Date posted: 23 July 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 to £27,476 a year
- Contract: Permanent
- Working pattern: Part-time, Flexible working
- Reference number: C9369-26-0370
- Job locations: Children & Family Health Devon, Unit 1, Capital Court, Bittern Road, Sowton Industrial Estate, EXETER, EX2 7FW, United Kingdom
Job responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person specification
Experience
Essential
- Computer literate
- Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
- Willing to undertake training relevant to the post
- Clerical, administrative or reception experience (minimum 1 year)
Desirable
- Good knowledge of a wide range of office procedures
- Clerical, administrative or reception experience (minimum 2 years)
- Experience within a customer care, healthcare, education or social care setting
Qualifications
Essential
- Good general education e.g. GCSEs or equivalent
Desirable
- NVQ level 3 Business Administration or equivalent experience
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Applying for this NHS job
This advert is for Senior Administrator - CFHD with Devon Partnership NHS Trust in Exeter, South West, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 to £27,476 a year. The contract type is Permanent. The application deadline is 07 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (23 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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