Job overview
- To provide reception, and a range of office, clerical and administrative duties, maintaining an efficient and friendly service to patients, relatives and visitors.
- To support the manager and the administrative team in the administrative function as required. From call handling to booking patient visits for the Clinical Team.
- To receive calls and emails from patients and stake holders to report fault with equipment; identify problem, give troubleshooting advice to resolve the fault if possible; if not then organise for an appointment or a visit by a Clinical Technologist to repair the equipment, or arrange courier collection.
- To utilise the computerised ALAS Patient Management System (BEST). Use of Oracle for ordering, receipt, control and distribution of equipment.
Main duties of the job
Clinician visit booking will be a significant part of the role. Please see job description and personal specifications for full details.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Oracle for ordering, receipt, control and distribution of equipment
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
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Applying for this NHS job
This advert is for Senior Administration Assistant with Cardiff and Vale University Health Board in Cardiff, Cardiff, Wales. It is listed as a Band 3 Administrative and IT role. The advertised salary is £26,300 - £27,890 per annum. The contract type is Permanent. The application deadline is 10 Jun 2026.
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