SEHSCT Hospital at Home Nurse Team Coordinator Band 7

Job details

• Branch: Trustwide (SEHSCT)
• Location: Downe Hospital, Main Building
• Salary: Band 7 (£47,810 - £54,710)
• Contract Type: Permanent
• Opening Date: 21/05/26
• Closes: Thu, 04 June 2026 @ 5:30 PM
• Interview Dates: TBC

Notes

If you are submitting a manual application, please post it to: Recruitment Shared Services, Rosewood Villa, Longstone Hospital Site, 73 Loughgall Road, Armagh, BT61 7PR. Applications received after the advertised closing date/time cannot be considered, so please allow enough time for postage. “A waiting list may be created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026”. Where a part-time waiting list is required, one part-time waiting list will be created- regardless of any specific hours advertised, this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week.” Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards. Flexible Working We welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role. Find out more about flexible working options on our website.

JOB DESCRIPTION

JOB TITLE

Hospital at Home (HAH) Nurse Team Coordinator

BAND

DIRECTORATE

INITIAL LOCATION

Band 7

Primary Care and Older People

Downe Hospital, Main Building

REPORTS TO

Operational Lead Hospital at Home

ACCOUNTABLE TO

Assistant Director of Primary and Integrated Care

Flexible working: Successful applicants have the opportunity to request Flexible Working from the 1st day of their employment. A number of Flexible Working provisions are offered by all HSC Organisations, what provisions are available depends on the role being undertaken. Find out more.

JOB SUMMARY

Hospital at Home (HAH) is a Consultant Geriatrician led multidisciplinary service within the South Eastern Trust, with the aim of providing hospital level care to frail older people living in the community. In order to meet the overall mission of the Trust the post holder will work in partnership with the HAH Operational Lead to:

Provide visible and effective leadership within the Hospital at Home team.

Takes day-to-day management responsibility for the planning and delivery of care in Hospital at Home.

Organise and coordinate team meetings.

Provide support and advice on specific nursing requirements.

Promote and monitor safe and effective practice.

Work as part of the multidisciplinary team.

Adhere to Trust values and behaviours.

KEY DUTIES / RESPONSIBILITIES

Promotion of the Hospital at Home Service.

Monitoring the provision of care provided by the Hospital at Home Service.

Measuring the outcome of patient care.

Maintaining effective communication between clients, carers, statutory and voluntary agencies and Primary Care.

Working with the Multi-Disciplinary teams in hospital and community as well as building strong links with Community and Voluntary sector organisations.

Strengthen links with Primary care.

Line management of the Nursing Team within Hospital at Home Service.

Reviewing clinical practices ensuring compliance with clinical governance structures, procedures and professional guidance.

Develops a culture that is flexible and positive to change, promoting an ethos of continuous development and innovative nursing practice.

Leading on service improvement projects.

Organisation of workloads within the Hospital at Home Service.

Pro-actively managing and advising HAH Lead regarding pressures.

Service Delivery

The Nurse Team Co-ordinator requires advanced communication and interpersonal skills to motivate, negotiate, and persuade internal and external stakeholders. The role requires clear, concise, and up to date communication to promote safe and effective care delivery.

The Nurse Team Coordinator will understand the patient needs and the specific requirements of those referred to the HAH service. They should be able to clearly articulate these needs and effectively delegate tasks to appropriate staff members, ensuring that care is delivered by those with the right skills.

Support the management of the performance of the Hospital at Home Service and ensuring robust processes are in place to support the delivery of high quality and safe care to meet all requisite standards.

Ensure there are robust access and care pathways to support the co-ordination of person centred care and integrated working.

Ensure the effective implementation of a case management approach with all key worker and team roles clearly understood.

Effectively manage the use of the nursing resource within the hospital at home through the completion of monthly off-duty rota, delegation of tasks on a day to day basis and oversight of bank staff usage.

Assist the HAH Operational Lead to liaise and work in partnership with hospital staff, GP’s and other relevant stakeholders to develop and implement the pathway for identification of clients suitable for Hospital at Home Service.

Ensure that nursing assessments are person-centred and completed in a timely manner.

To discuss with the multidisciplinary team the provision of treatment within the community setting in partnership with patients and carers, statutory and voluntary agencies.

Evaluate the outcomes of treatment programmes in achieving optimal outcomes for patient/carers.

Assist the HAH Operational Lead to evaluate service delivery against agreed key performance indicators and ensure that all staff are aware of monitoring process.

Ensure effective arrangements are in place for the identification, assessment and management of risks.

Manage the supervision of nursing staff within the Hospital at Home team.

Assist the HAH Operational Lead to ensure the processing and management of complaints, contract compliance, incidents and SAI comply with the Trust’s policy and procedures and are underpinned by transparency and a culture of continuous improvement.

Ensure effective implementation of the Trust’s Policy on Professional and Operational Management Interfaces within Hospital at Home Service.

To practice within the relevant Code of Professional Conduct and to maintain all team member practices under the NMC guidelines and regulatory body.

Keep abreast of changing government policies, targets and legislation relating to Health and Personal Social Services and national developments in relation to the care of older people, e.g. NSF for Older People, Transforming Your Care.

To network with appropriate professionals to share innovation, developing self and others in the area of Hospital at Home.

Participate in research, evaluation of projects, quality initiatives and developments and facilitate staff undertaking research and audit projects. To participate in any requirements under Clinical and Social Care Governance.

Participate in change management to meet the requirements of service provision and agreed strategies within the Reform, Modernisation and Efficiency Agenda.

Collate annual statistical reports and other information as requested by the Trust eg. Annual Evaluation Reports.

Keep accurate and contemporaneous records to comply with Trust standards, contribute to, and submit reports as requested for Hospital at Home Team.

Participate in the promotion of the Hospital at Home Team to senior managers, commissioners, GP’s and the general public.

Report complaints, near miss incidents and accidents, and undertake investigation and reporting relating to these incidents as required. Following investigation is responsible for implementation of action plans, monitoring and reviewing of outcomes.

Ensure the implementation of PPI and facilitate user/carer involvement in planning of future Hospital at Home Service.

Provide clear leadership and ensure the Hospital at Home Service have a highly skilled, flexible and motivated nursing workforce.

Ensure all people management practices within the Hospital at Home Service integrated and supports a culture of effective team working, continuous improvement and innovation.

Ensure the effective implementation of all Trust HR/People Management policies within the team and the achievement of all relevant targets such as those relating to the completion of personal development plans, management of sickness and absenteeism etc.

Ensure all staffing resources are deployed to maximum benefit.

Support the Assistant Director of Primary and Integrated Care, Operational manager and HAH Operational Lead with all workforce planning and reform initiatives.

Ensure the effective implementation of all Trust financial policies and procedures within the team.

Ensure the effective management, use and maintenance of all physical assets within each team.

HUMAN RESOURCE MANAGEMENT RESPONSIBILITIES

The Organisation supports and promotes a culture of collective leadership where those who have responsibility for managing other staff:

Establish and promote a supportive, fair and open culture that encourages and enables all parts of the team to have clearly aligned goals and objectives, to meet

the required performance standards and to achieve continuous improvement in the services they deliver.

Ensure access to skills and personal development through appropriate training and support.

Promote a culture of openness and honesty to enable shared learning.

Encourage, empower others in their team to achieve their goals and reach their full potential through regular supportive conversation, and shared decision-making.

Adhere to and promote Organisational policy and procedure in all staffing matters, participating as appropriate in a way, which underpins the Organisation’s values.

RAISING CONCERNS - RESPONSIBILITIES

The post holder will promote and support effective team working, fostering a culture of openness and transparency.

The post holder will ensure that they take all concerns raised with them seriously and act in accordance with the Trust’s ‘Your Right to Raise a Concern (Whistleblowing)’ policy and their professional code of conduct, where applicable.

GENERAL REQUIREMENTS

The post holder will be required to

Ensure the Organisation’s policy on equality of opportunity is promoted through his/her own actions and those of any staff for whom he/she has responsibility.

Co-operate fully with the implementation of The Organisation's Health and Safety arrangements, reporting any accidents/incidents/equipment defects to his/her manager, and maintaining a clean, uncluttered and safe environment for patients/clients, members of the public and staff.

Adhere at all times to all Trust policies/codes of conduct, including for example

Smoke Free policy

IT Security Policy and Code of Conduct

standards of attendance, appearance and behaviour

Contribute to ensuring the highest standards of environmental cleanliness within your designated area of work.

Co-operate fully with regard to Trust policies and procedures relating to infection prevention and control.

Take responsibility to minimise the Trust’s environmental impact wherever possible. This will include recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel.

All employees of the Organisation are legally responsible for all records held, created or used as part of their business within the South Eastern H&SC Trust including patients/clients, corporate and administrative records whether paper-based or electronic and also including emails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information act 2000 the Environmental Information Regulations 2004, the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. Employees are required to be conversant with the South Eastern H&SC Trust policy and procedures on records management and to seek advice if in doubt.

Take responsibility for his/her own ongoing learning and development, in order to maximise his/her potential and continue to meet the demands of the post.

Represent The Organisation’s commitment to providing the highest possible standard of service to patients/clients and members of the public, by treating all those with whom he/she comes into contact in the course of work, in a pleasant, courteous and respectful manner.

This Job Description will be subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.

It is a standard condition that all Trust staff may be required to serve at any location within The Organisation's area, as needs of the service demand.

eHealth

The South Eastern Health & Social Care Trust has invested in eHealth to deliver better, faster, safer care to our community and is committed to supporting staff to utilise associated information systems that directly and indirectly inform care. Trust staff are therefore required to commit sufficient time to ensure that they acquire and/or retain the core technology skills required to support their role.

Personal and Public Involvement (PPI)

Staff members are expected to involve patients, clients, carers and the wider community were relevant, in developing, planning and delivering our services in a meaningful and effective way, as part of the Trust’s ongoing commitment to Personal and Public Involvement (PPI).

Please use the link below to access the PPI standards leaflet for further information.

http://www.publichealth.hscni.net/sites/default/files/PPI_leaflet.pdf

PERSONNEL SPECIFICATION

JOB TITLE: Hospital at Home Nurse Team Coordinator

DEPARTMENT / DIRECTORATE: Primary Care and Older People Service

SALARY: Band 7

HOURS: 37.5 per week (Worked flexibly between 8am and 11pm Monday to Sunday as service directs)

Please note - Standard working week is 37.5hrs and is worked as a shift pattern that may include, day, evening, and weekend working

Ref No: 55672401 May 2026

Notes to applicants

You must clearly demonstrate on your application form under each question, how you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria.

Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form. Please note The Organisation reserves the right to use any desirable criteria outlined in Section 3 at shortlisting. You must clearly demonstrate on your application form how you meet the desirable criteria.

Proof of qualifications and/or professional registration will be required if an offer of employment is made – if you are unable to provide this, the offer may be withdrawn.

ESSENTIAL CRITERIA

SECTION 1: The following are ESSENTIAL criteria which will initially be measured at shortlisting stage although may also be further explored during the interview/selection stage. You should therefore make it clear on your application form whether or not you meet these criteria. Failure to do so may result in you not being shortlisted. The stage in the process when the criteria will be measured is stated below.

Factor

Criteria

Method of Assessment

Experience

5 years post registration experience including 2 years at Band 6 or above within in the speciality of Elderly or Neurological care, or respiratory conditions or acute medicine.

Clinical experience of working within a setting involving the care of acutely unwell elderly patients.

2 years experience of staff management at Band 6 or above.

Shortlisting by Application Form

Qualifications/ Registration

Hold a professional qualification in Nursing allowing for registration with the NMC Part 1-Adult.

Be a currently registered Nurse Part 1 – Adult, on the Live NMC Register.

Shortlisting by Application Form

Other

Hold a current full driving licence, which is valid for use in the UK, and have access to a car on appointment.

This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by The Organisation which will permit them to carry out the duties of the post.

Shortlisting by Application Form

SECTION 2: The following are ESSENTIAL criteria which will be measured during the interview/ selection stage:

Skills / Abilities

Able to demonstrate multi-professional team work

Effective communication and interpersonal skills to meet the needs of the post in full.

The role requires the post holder to be able to perform clinical procedures, such as demonstrating and supporting staff to complete procedures such as, inserting cannulas or administering injections.

Interview / Test

Knowledge

Knowledge of current developments within Healthcare delivery for Older People

Knowledge of current developments in Health & Social care within the community and the role of other agencies

Interview / Test

DESIRABLE CRITERIA

SECTION 3: these will ONLY be used where it is necessary to introduce additional job related criteria to ensure files are manageable. You should therefore make it clear on your application form how you meet these criteria. Failure to do so may result in you not being shortlisted

Factor

Criteria

Method of Assessment

Experience

Possess good I.T. Skills.

Experience of Quality Improvement

Interview/Test

If this is a Temporary Post add the following statement

If this post is being sought on secondment then the individual MUST have the permission of their line manager IN ADVANCE of making application.

As part of the Recruitment & Selection process it may be necessary for The Organisation to carry out an Enhanced Disclosure Check through Access NI before any appointment to this post can be confirmed.

To access a copy of the Access NI Code of Practice, please Click here

The South Eastern Health & Social Care Trust has guidance on the Recruitment of People with Criminal Convictions. To access a copy of this guidance, please Click here

Protecting and using your information

To access a copy of the Trust’s Data Protection Policy Statement,

Click here

THE ORGANISATION IS AN EQUAL OPPORTUNITIES EMPLOYER

Successful applicants

may be required to attend for a Health Assessment

can expect to be placed at the minimum point of the pay scale, although a higher starting salary, within the range of the pay band may be available if the person appointed has experience relevant & equivalent to the post. Request for recognition of previous service with non-direct NHS/HSC organisations towards starting salary and incremental credit must be made via the Retained Recruitment team within 3 months from commencement of employment. Requests made after 3 months will not be considered. If the successful candidate is an existing HSC employee moving to a higher band, AfC Pay on Promotion will apply.

are able to request Flexible Working from the 1st day of their employment. A number of flexible working provisions are offered by all HSC Organisations including Full-time working, Fixed working patterns, Part-time working, Flexi-time, Compressed/elongated hours, Average hours working patterns, Term-time working, Job-share or Homeworking for some or all of the working pattern, depending on the role being undertaken. Successful applicants are encouraged to discuss with their manager what Flexible Working provisions may be available in the role they are taking up, prior to commencing employment, to help them achieve a positive Work/Life Balance

All staff are expected to display the HSC Values at all times