Security Officer

Job overview

An exciting opportunity has arisen to join the Liverpool University Hospitals NHS Foundation Trusts Security Team. The role will be based at the Aintree, Royal Liverpool and Broadgreen sites.

Working within a specialist team you will be responsible for assisting in providing a professional and effective Traffic Officer service tailored to meet the needs of the Liverpool University Hospitals NHS Foundation Trust by:

Maintaining good order and preventing public disorder on all Trust sites. Protecting patients, staff, contractors and visitors against acts of violence, aggression and abuse.

Protecting Trust property against loss, theft and damage.

Protecting property belonging to patients, staff, visitors and contractors against loss, theft and damage.

Maintaining Traffic routes throughout the Trust site

Patrolling Trust Car parks

Issuing notices or Breach of Contract (BOC) fines for any unauthorised Parking.

Main duties of the job

To provide a professional and effective Security / Traffic Officer service tailored to meet the needs of the Liverpool University Hospitals NHS FT.

To maintain good order and prevent public disorder on all Trust sites.

The protection of patients, staff, contractors and visitors against acts of violence, aggression and abuse.

The protection of Trust property against loss, theft and damage

The protection of property belonging to patients.

Detailed job description and main responsibilities

The post holder will provide emergency response to incidents on all Trust premises.

To protect staff, patients and visitors from acts of violence and aggression giving regard to their own safety.

To de-escalate incidents of disorder.

To maintain accurate written records of security incidents and complete the appropriate electronic incident forms, police witness statements and duty log.

To complete pocket note books to a recognised evidential standard for future investigative requirements.

To liaise with the Police as required including the submission of statements, preservation and correlation of any evidence that may be required.

To prevent the loss of property and carry out preliminary investigations into losses to the Trust, staff and patients.

To assist with the secure movement of cash, including money from vending machines, catering outlets, Fundraising and General Office.

To patrol the Trust sites as directed by the Security Operations Manager or duty supervisor.

To promptly respond to security systems including intruder, personal attack and access control alarms and take necessary action in the interests of safety and security.

Instigate Police response to suspicious incidents on Trust sites.

Respond to Major Incident instigation in line with the Major Incident Policy.

Escort lone workers or vulnerable staff where there is an identified risk and support lone workers in line with the Trust’s Lone Worker Policy.

To main records in respect of all lost and found property incidents occurring within the premises and to take action on such reports as directed.

To operate a secure key register.

To monitor fire alarm system, and investigate fire alarms and direct fire brigade on call out.

Maintaining clear routes for emergency services.

To complete all mandatory training and undertake any other training and updates relevant to the post.

Undertake any other duties relating to security which may be requested by the Security Operations Manager or duty supervisor.

Maintain a working knowledge of Trust Policies – Security, Dealing with Violence and Aggression and Lone Worker Control Room.

Answer all emergency telephone calls in courteous and professional manner.

Delegate and prioritise tasks to patrol officers.

Monitor Closed Circuit Television (CCTV) for all Trust sites.

Report identified faults in security systems to Estates Department.

Provide guidance and facilitate access to the CCTV system for the purpose of Police investigations.

Maintain CCTV logs in accordance with the Data Protection Act 1998

Car Parking

Carry out regular patrols of the Trust car parks.

Report incidents of unauthorised parking to the control room and/or the Car Parking manager and assist in the tracking of owners should they be required to move their vehicle.

Instigate Police response to any suspicious incidents or offences.

To assist as required in regulating the movement of traffic, and to organise and control the parking of vehicles on Trust property.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.