Secretary/Team Leader

Job overview

Full time 37.5 hours per week. Permanent post.

We are looking for a highly organised  Secretary/Team Leader, with previous experience in a similar setting, who has leadership skills, and is keen to lead the team to ensure smooth running of the service.

This is a new and valued role that will be responsible for the provision of a full secretarial and administrative support service to the Consultants and senior team in the Urgent Care department, ensuring a high standard of Medical/ PA/secretarial duties is maintained and deadlines are met.

To provide day-to-day supervisory duties to the Urgent Care administration team, including completing appraisals, ensuring all mandatory training is completed and recorded for doctors and administration team, and return to work interviews are undertaken and recorded on roster.  You will also delegate a range of tasks fairly to the team.

To ensure cover is provided for sickness / annual leave, and in times of demand for all other secretarial staff in the Urgent Care Department.

To use initiative working autonomously within the remit of the role. To maintain a high standard of service to meet patient needs, and keep accurate up to date records.

To support the organisation in the delivery of a seamless pathway of care.

If you feel you possess the right qualities for this role, we would love to hear from you.

Main duties of the job

Duties and responsibilities.

To be responsible for the provision of a full secretarial and administrative support service to the Consultants and senior team in the Urgent Care department, ensuring a high standard of PA/secretarial; duties is maintained and deadlines are met.

To provide day-to-day supervisory duties to the Urgent Care secretarial team, including completing appraisals, ensuring all mandatory training is completed and recorded for doctors and administration team, and return to work interviews are undertaken and recorded on roster.

To provide cover during sickness / annual leave and in times of demand for all other secretarial staff in the Urgent Care Department.

Detailed job description and main responsibilities

Urgent Care (ED and Acute Medicine)

Communication and Relationship Skills:

• Liaise with all consultants and senior team in the Urgent Care Department,              providing a full secretarial service including all administrative duties                            including which includes placing it in order of priority and taking action on                matters which can be dealt with without further reference.
• Liaise with staff at all levels both internally and externally answering written          and verbal enquires when necessary. 3     Exchange verbal and written information with patients/relatives/staff                        relating to appointments/admissions/meetings, including timely clinical                      correspondence.
• Ensure accurate input of patient details when entering data onto                                     information  databases and Patient Administration Systems including the                 routine tracking of patient case notes.
• Responsible for taking and transcribing of minutes for Departmental meetings and preparing agendas.