Job overview
We have a vacancy for an enthusiastic, well-motivated secretary to join our medical secretarial team within the surgery and Critical care division at Royal Lancaster Infirmary or Westmorland General Hospital or Furness General Hospital. Current or recent Secretarial experience, with a typing qualification is desirable, together with excellent English language skills. Knowledge of medical terminology and IT systems would be an advantage, although training will be given.
Working as part of a small team, you will be required to liaise with patients and a number of internal and external departments, agencies and providers; therefore highly developed communication skills are essential.
Main duties of the job
The post holder will be expected to provide a robust and comprehensive secretarial and administration service to the Specialty team, Service Managers, Senior Medical Staff and their teams.
Main duties involve:
- Creating letters and typing of clinical letters
- Being the crucial point of contact for patients and care providers
- Provide administration and secretarial support to the speciality
- Responsible for all aspects of a named clinicians administration
- Daily use of Microsoft office packages.
- To organise and attend meetings when required
- Ability to take minutes for meetings.
- Checking and updating patient information e.g. results and discharges
- Answering patient queries via telephone
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Person specification
Experience
Desirable
- Experience of working with a digital dictating system
- Previous secretarial experience
Personal qualities
Essential
- Self motivated
- Co-operative, flexible, enthusiastic, approachable and friendly
- Excellent communication skills
- Willingness to adopt new working practices as and when necessary Aptitude and willingness to learn
- Clear understanding of patient confidentiality
Desirable
- Willingness to self develop
Education and qualifications
Essential
- Educated to GCSE level or equivalent to include Maths and English language
Skills, abillity and Knowledge
Essential
- Knowledge of data protection and the requirement for confidentiality
- Evidence of clear communication, skills, with the ability to use tact and diplomacy at all times
- Proficiency in the use of Microsoft office 365 packages
- Proficiency in English Language
- Able to work following instruction and procedures
- Ability to work as part of a team and be a supportive team member
- Accuracy and attention to detail
Desirable
- Knowledge and use of medical terminology
- Knowledge of the Lorenzo computer system
- Awareness of H&S issues
WhatsApp job alerts
Get instant WhatsApp alerts for Band 3 Medical Secretary roles in Kendal
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Secretary - Surgery with University Hospitals of Morecambe Bay NHS Foundation Trust in Kendal, North West, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 Per annum, pro rata. The contract type is Fixed term: 6 months (Open to full time and part time candidates.). The application deadline is 28 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (14 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.