Search for more NHS jobs in Cambridge
Job summary
To manage the day to day running of the Subject Access Request SAR service for the Trust, in accordance with Department of Health guidance.
The SARs Digital Administrator is responsible for ensuring the secure handling, accuracy, and lawful management of health records and personal data in line with data protection legislation and information governance requirements. The role supports the integrity of patient records through effective records management, oversight of digital case documentation, maintenance of information asset registers, and timely escalation of risks or concerns. In addition, the post holder provides operational and administrative support to the Health Records Department, Information Governance Manager, and Freedom of Information Officer, while managing workload priorities, contributing to service improvements, and ensuring high standards of organisational and administrative practice.
Main duties of the job
Communicate professionally and compassionately with patients, relatives, staff, solicitors and external agencies, adapting communication to individual needs. Provide a responsive service by managing enquiries and processing patient information accurately, securely and within statutory timescales. Build effective working relationships across the Trust, providing advice on Health Records, Subject Access Requests SARs, Information Governance and the Information Asset Register IAR, supporting safe patient care. Apply UK GDPR, Data Protection, Freedom of Information, NHS Records Management standards and Trust policies when managing confidential information. Process SARs, prioritise workloads, assess disclosure requests, identify risks and escalate concerns where appropriate. Maintain the IAR and provide guidance to Information Asset Owners and Administrators. Manage competing priorities, ensure secure handling of records, support departmental operations, improve processes, coordinate meetings, maintain resources and report incidents through Datix. Support audits, service improvements and implementation of new procedures. Maintain professional knowledge, deliver Information Governance training, promote compliance and work effectively in a busy environment, handling sensitive information with accuracy, discretion and professionalism while supporting colleagues and maintaining service continuity.
About us
Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.
Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.
The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.
For a street view tour: https://royalpapworth.nhs.uk/virtual-tour
Details
- Date posted: 02 July 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £28,392 to £31,157 a year
- Contract: Fixed term
- Duration: 6 months
- Working pattern: Full-time
- Reference number: 175-2627-IT1677
- Job locations: Kingfisher House, Huntingdon, Kingfisher Way, Hinchingbrooke Business Park, Huntingdon, Cambridge, PE29 6FH, United Kingdom, Royal Papworth Hospital, Papworth Road, Cambridge Bio Medical Campus, Cambridge, CB2 0AY, United Kingdom
Job responsibilities
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.
Person specification
Experience
Essential
- Excellent verbal and written communication skills; strong organisational ability with the capacity to work independently and use initiative; previous clerical or administrative experience; sound knowledge of Information Governance; understanding of Freedom of Information; and working knowledge of Subject Access Request principles.
- Minute Taking experience; and proficient use of Microsoft Office applications.
Qualifications
Essential
- Business Administration or Information Governance NVQ Level 4 qualification or equivalent, or equivalent experience.
Additional Criteria
Essential
- Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration
WhatsApp job alerts
Get instant WhatsApp alerts for Band 4 Medical Secretary roles in Cambridge
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for SARs Digital Administrator (Information Governance with Royal Papworth Hospital NHS Foundation Trust in Cambridge, East of England, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 to £31,157 a year. The contract type is Fixed-Term. The application deadline is 12 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (02 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.