RTT Tracker

Job overview

The role of RTT Tracker is to ensure that all data records relating to Referral to Treatment Times (RTT) for patients are accurate, up to date, and reflect national and local policies. This covers both admitted and non-admitted elective care and is used to support the trust to manage its critical access targets relating to 18 weeks

The post holder will be responsible for validating data for patients on RTT pathways. They will be required to collect and interpret data from a variety of sources and data systems, within and external to the Trust.

The post holder will alert the RTT Tracking Team Leader of consistent data recording or performance issues so that corrective action can be taken to avoid unnecessary delays in patient care. They will undertake detailed patient level validation and liaison with directorate teams and external organisations to obtain and record accurate information for monitoring purposes.

The post holder will also be required to act as a key contact for Trust admissions and outpatients booking teams, acting as a source of specialist knowledge relating to RTT and supporting process for continuous improvement of data recording.

Main duties of the job

To have a full and deep understanding of both national and local policies relating to RTT management.

Be fully proficient on all patient information systems throughout the Trust

Using their own initiative, supported by local guidance and the Patient Access Policy to implement, analyse, interpret and apply judgements involving the 18 weeks rules and definitions to ensure compliance.

Be responsible for ensuring that patient records have the correct clock starts and clock stops.

Meet personal targets for validation volumes and accuracy, as agreed with the RTT Tracking Team Leader.

Develop a specialist understanding of patient pathways in specific specialities, to ensure that patient clock starts and clock stops are interpreted accurately, in line with national and local access policies.

Highlight any systematic data recording errors or performance concerns to the RTT Tracking Team Leader.

Report to the RTT Tracking Team Leader or RTT Team Leaders any potential clinical governance issues, or complaints, so they are dealt with in a timely and appropriate manner.

To undertake further duties not covered in the job description to ensure the smooth running of the department

To ensure that all daily tasks and ongoing workloads are prioritised and completed within agreed timeframes.

To cover for colleagues during periods of absence and to cover work across multiple sites

Detailed job description and main responsibilities

Main Duties and Responsibilities

To have a full and deep understanding of both national and local policies relating to RTT management.

Ensure that this specialist knowledge is kept up to date and changes in legislation and local policy are communicated effectively within the organisation, this includes communicating complex information to groups to ensure consistency and conformity with regulations.

Be fully proficient on all patient information systems throughout the Trust in order to extract information and monitor patient’s pathways (e.g. EPIC)

Using their own initiative, supported by local guidance and the Patient Access Policy to implement, analyse, interpret and apply judgements involving the 18 weeks rules and definitions to ensure compliance.

Be responsible for ensuring that patient records have the correct clock starts and clock stops, by validating and interpreting patient pathways from first outpatient appointment, through diagnostics, treatment planning and treatment. This may involve adjusting / correcting patient referrals where inaccurate data entries have been put in by divisions.

Meet personal targets for validation volumes and accuracy, as agreed with the RTT Tracking Team Leader.

Liaise with divisional admissions and outpatients booking teams to support the continuous improvement in divisional understanding of RTT rules and data quality. This may involve leading or participating in specific training sessions for divisions, as required.

Develop a specialist understanding of patient pathways in specific specialities, to ensure that patient clock starts and clock stops are interpreted accurately, in line with national and local access policies.

Highlight any systematic data recording errors or performance concerns to the RTT Tracking Team Leader.

Be responsible for liaison with staff from within the trust and referring organisations to collect accurate clock starts, stop and tertiary data sets and to provide stage of pathway information. Ensure that where patients have been referred for inpatient diagnostic/treatment that the clock start date has been clearly identified.

Support the RTT Tracking Team Leader, RTT Team Leaders  and other operational managers in identifying, reporting and resolving data collection issues for queries relating to clock starts and stops in patient pathways.

Report to the RTT Tracking Team Leader or RTT Team Leaders any potential clinical governance issues, or complaints, so they are dealt with in a timely and appropriate manner.

To undertake further duties not covered in the job description to ensure the smooth running of the department and are deemed appropriate to the grade and responsibilities of the post.

To ensure that all daily tasks and ongoing workloads are prioritised and completed within agreed timeframes.

Attendance at meetings when required.

To cover for colleagues during periods of absence and to cover work across multiple sites

General

The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post.

To observe the rules, policies, procedures and standards of King's College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations.

We want to be an organisation where everyone shares a commitment to delivering the very best care and feels like their contribution is valuable and valued.

At King’s we are a kind, respectful team:

• Kind. We show compassion and understanding and bring a positive attitude to our work
• Respectful. We promote equality, are inclusive and honest, speaking up when needed
• Team. We support each other, communicate openly, and are reassuringly professional

To observe and maintain strict confidentiality of personal information relating to patients and staff.

To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues.

This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder.

All employees must hold an 'nhs.net' email account which will be the Trust's formal route for email communication.

Everyone is responsible for promoting inclusion no matter their role or team. At King’s, we want to create an environment where everyone feels valued, respected and welcomed

Safe Guarding

The Trust takes the issues of Safeguarding Children, Adults and addressing Domestic Abuse very seriously. All employees have a responsibility to support the organisation in our duties by;

• attending mandatory training on safeguarding children and adults
• familiarising themselves with the Trust's processes for reporting concerns
• reporting any safeguarding child or adult concerns appropriately