Respiratory Medical Secretary Assistant - Band 2

Job overview

Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The Medical Secretary is the hub of effective patient administration in the Business Unit.

Main duties of the job

The Medical Secretarial team;

• Ensures a comprehensive secretarial and administrative service is provided to the medical staff, clinical nurse specialists, their supporting teams and clinical business unit staff as necessary.
• Provides cover for colleagues in their absence to maintain service levels.
• Notifies the Specialty Co-ordinator of any booking rule changes so that clinics and theatres are updated.
• Co-ordinates the elective access process with the Elective Access Clerk and ensures that all available capacity is used.
• Highlights current & future capacity problems (e.g. when referrals rise or case mix changes) to managers & clinicians.
• Works with the Specialty Co-ordinators regularly to ensure the whole of the patient pathway runs smoothly with minimal delays ensuring the Trust achieves locally and nationally agreed standards.
• Actively manages patient waiting lists and ensures patient pathways are updated to minimise validation backlogs and data quality issues.
• Regularly validates to ensure data quality.
• Takes and writes up minutes of meetings including Clinical Governance, departmental meetings as required

Detailed job description and main responsibilities

Full details on duties and responsibilities can be found in the Job description and personal specification attached to this application

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.