Respiratory Diagnostic/Sleep Support Administrator

Job overview

• To provide patient focused and high quality clerical support to the Respiratory Diagnostic Department.
• All clerical staff will be multi-skilled and trained to ensure that at all times, data quality will be the highest priority.
• To make appointments according to clinical need.
• To ensure patients that need another appointment will be accommodated.
• All notes/referrals needed for clinics will be found, reports filed in them and notes tracked to the appropriate person for next appointment.
• To help make the department run as smoothly as possible.
• To deal with phone queries regarding all aspects of Respiratory investigations
• To type sleep study results letters and send to external stakeholders

Main duties of the job

• To appoint diagnostic outpatients from GP and Consultant referrals for appropriate investigations in order of clinical nee
• Maintain a waiting list of patients waiting for investigations, who can’t be appointed straight away
• Appoint extra clinics to help bring the waiting times down to be acceptable level
• Answering telephone queries and if necessary transferring calls to an appropriate member of staff
• To undertake other clerical duties as required, appropriate to the grading
• To cover reception when needed
• To type sleep study results letters and send to external stakeholders.  Upload to timeline
• Work within the contraints of the DATA Protection Act and attend all mandatory training as required
• To attend all in-house training courses as required, enabling the delivery of new service developments/changes

Detailed job description and main responsibilities

Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.

If you have any further queries please don’t hesitate to contact the line manager using the contact details below.