Job overview
We are seeking a specialist Resourcing Technical Compliance and Systems Supervisor to lead the effective operation, security, and development of the Trust’s resourcing and rostering systems. The post holder will be the Trust’s expert for GRS, acting as the first point of contact for system queries, enhancements, and user access governance, while keeping abreast of market developments and advising on best‑fit solutions.
This pivotal role will ensure the accurate recording and management of contracted hours, bank and overtime hours, and all absence data, with accountability for pay accuracy in line with Agenda for Change, contractual terms, Trust policies, and legal requirements.
As a workforce data specialist, you will ensure the availability of high‑quality workforce information to support effective workforce and vehicle utilisation, service planning, performance monitoring, and service development across the Trust.
Main duties of the job
The post holder will maintain expert knowledge of roster and workforce systems, monitoring developments across the marketplace and advising the Trust on the most suitable resourcing solutions. Acting as the first point of contact for all GRS system queries and enhancements, the role holds responsibility for system security, including the setup, maintenance, and review of user access rights.
The role ensures the accurate recording of contracted, bank and overtime hours, as well as all absence data, and is accountable for ensuring pay accuracy in line with Agenda for Change, contractual terms, Trust policies, and legal requirements.
The post holder will also ensure the provision of high‑quality workforce data to support workforce and vehicle utilisation, service planning, performance monitoring, and service development.
Detailed job description and main responsibilities
For further information about this role please see the attached job description and person specification.
Right to work/Certificate of sponsorship This role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered for this position.
For further information on visa sponsorship and eligibility, please refer to the UK Government guidance on Skilled Worker visas: www.gov.uk/skilled-worker-visa
Person specification
Previous Experience
Essential
- Experience and knowledge in the areas of rota design
- Experience and knowledge in flexible working legislation, implementation, and management
Desirable
- NHS Experience
- Scheduling or resource management experience
- Experience working within strict policy or legislation such as Working Time Directives
Education and Qualifications
Essential
- Educated to degree level or an equivalent level of experience in Project Management
- Evidence of continuing professional development
- Evidence of competency in IT or Data entry – such as NVQ in Business Admin, CLAIT, C&G ECDL or equivalent experience
- Project or Programme management qualification (Prince2, Agile, MSP, MoP, LEAD or other) or desire to work towards it
Desirable
- Full Driving License
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Applying for this NHS job
This advert is for Resourcing Technical Compliance and Systems Supervisor with South Western Ambulance Service NHS Foundation Trust in Exeter, South West, England. It is listed as a Band 6 Administrative and IT role. The advertised salary is £39,959 - £48,117 / per annum. The contract type is Permanent. The application deadline is 29 Jul 2026.
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