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Job overview
An exciting six months secondment opportunity has arisen in the Resource Scheduling Department.
The Resource Scheduling Lead is responsible for the supervision of a team of local scheduling Senior Coordinators and Coordinators, ensuring the best possible resourcing decisions are taken for their area. The role requires the post holder to ensure best fit allocation of shifts to optimize performance, ensure effective utilization of GRS (or equivalent rostering system), and provide advice and support on the future allocation of resources within Operations.
Key performance objectives will include the management of overtime, reductions in downtime, management of abstraction levels including a focus on annual leave and training requirements, and to create and support a positive working culture within the Resource Scheduling Department. The role will provide insight and support to the Heads of Service and Operational Managers in their area, giving assurance to all resourcing matters.
Main duties of the job
Resource Scheduling Lead
Detailed job description and main responsibilities
For a detailed description of the main duties & responsibilities associated with the role please refer to the Job description
Person specification
Experience
Essential
- Supervisory or management experience
- Experience in preparation of reports and presentations.
- Resource planning / capacity management experience.
- Highly developed negotiating and influencing skills
Key Skills, Knowledge and Aptitude
Essential
- Knowledge of rostering systems
- Well developed Resource Planning Skills
- Able to prioritise tasks, and to manage conflicting demands on time and resources, to deliver objectives whilst managing others expectations
- Demonstrates a logical and structured approach to work with a high degree of creativity, innovation and attention to detail
- Excellent knowledge of IT, literacy and numeracy skills.
- Excellent verbal and written communication skills.
- Advanced understanding of MS Excel and word.
Desirable
- Experience of Managing rosters in an organization covering a large geography operating 24/7 Ability to demonstrate a working knowledge of current employment legislation
Education, Qualifications and Training
Essential
- NVQ Level 4 or Diploma in relevant discipline or previous relevant experience.
- Evidence of recent on–going personal development
Desirable
- Experience of working in an Ambulance Service Trust, Emergency Services or NHS organisation.
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Applying for this NHS job
This advert is for Resource Scheduling Lead with North East Ambulance Service NHS Foundation Trust in Newcastle upon Tyne, England. It is listed as a Manager and corporate role. The advertised salary is £31049.00 to £37796.00. The contract type is Permanent. The application deadline is 20 Aug 2026.
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