Job overview
An exciting opportunity has arisen to join the Commercial Research Delivery Centre (CRDC) as a Research Digital Systems Specialist. This is a crucial role within the CRDC responsible for implementation and maintenance of digital systems across Cornwall and the Isles of Scilly and ensuring data is captured consistently, accurately and timely across the service.
Assisting the Research Delivery Manager with the delivery of day-to-day tasks and projects, taking ownership of work stream progress, and other elements of project support, under the supervision of the Research Delivery Manager.
Support improvement of Research & CRDC Systems and promote service development and improvement within the CRDC. Develop current processes and manage elements of projects to improve IT systems. Deliver training where necessary on use of IT systems and processes. To deputise for Research Delivery Manager where required.
This role has been approved for advertising; however, it is also being assessed as a suitable alternative employment opportunity. As a result, the vacancy may be withdrawn or there may be a delay before shortlisting can begin.
This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust, and the Integrated Care Board for Cornwall and the Isles of Scilly.
Main duties of the job
The Research Department consists of several specialties that all use the same Research digital systems and a variety of other software, to ensure data is timely and accurate. The department recruits more than 4000 research participants every year and this data needs to be captured on multiple systems to ensure it is recorded accurately and the Trust is reimbursed currently.
The post holder will work under the supervision of the Research Delivery Manager in a small team supporting Research & CRDC staff across Cornwall & the Isles of Scilly.
The post holder will ensure the maintenance of the Research & CRDC IT Systems and timely resolution of IT problems in the provision of an efficient service to the healthcare community and local population .
The post holder is expected to maintain high standards, efficient time management, good organisation skills, the ability to prioritise whilst under pressure.
Detailed job description and main responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks
Professional registration and qualification checks
Employment history and reference checks
Occupational Health clearance
Satisfactory Disclosure and Barring Service check
Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
Person specification
Experience
Essential
- Experience of working in a IT support role.
- Experience of working within clinical software and appreciation of system administration.
Desirable
- Research digital IT software support role experience.
- Research experience.
- Practical experience of problem solving/repair of IT hardware.
Qualifications
Essential
- Degree in an, IT related subject or equivalent experience.
- CSE / GCSE in 4 subjects including Math’s, Science and English.
- IT qualifications, eg: European Computer Driving Licence (ECDL) or equivalent experience.
Practical and Intellectual Skills
Essential
- Motivated and a positive attitude to teamwork
- Ability to prioritise and coordinate work to meet deadlines.
- Excellent communication and customer care skills.
- Excellent problem solving/trouble shooting skills.
- Ability to learn complex systems quickly.
- Advanced MS Office skills.
Desirable
- Good understanding of NHS digital systems
- Experience with data analysis.
- Experience of writing and developing effective documentation.
- Previous experience and a good understanding Windows operating system, principles of software analysis and database application.
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Applying for this NHS job
This advert is for Research Digital Systems Specialist (CRDC) with Royal Cornwall Hospitals NHS Trust in Truro, South West, England. It is listed as a Band 5 Administrative and IT role. The advertised salary is £32,073 - £39,043 pa pro rata. The contract type is Permanent. The application deadline is 10 Aug 2026.
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