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Job overview
We are looking for a highly motivated individual with proven ability in administration, data management and data entry to join our Clinical Support Team within Research & Development. This is an exciting opportunity for a self-motivated and enthusiastic individual with excellent organisational and communication skills and exceptional attention to detail to join our large multidisciplinary team supporting our Clinical Research staff in all aspects of administrative and data entry activities. If you are looking for a new challenge and to be part of a growing team then this could be the opportunity you are looking for. You will be fully supported with training from our experienced research team. If you are interested and would like to know more about the role, please contact: Tash Winter – Clinical Administration Manager – 01752 432258 [email protected]
***Please note that we would also welcome secondment requests*
The University Hospitals Plymouth Research & Development department is based at Plymouth Science Park across two buildings. Potential candidates need to be aware that there are distances they will need to be able to cover between the buildings and the different research clinics based in the main hospital site.
Main duties of the job
The post holder will work as part of the R&D Clinical Support team delivering administration and data entry support for the departments research portfolio of commercial, non-commercial and academic clinical trials supporting the safe conduct of research in accordance with the Research Governance Framework and Good Clinical Practice guidelines and provide assurance that the rights, safety and well-being of trial participants are protected.
***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Detailed job description and main responsibilities
Research and Governance
- Assist the clinical research team in co-ordinating a portfolio of studies.
- Participate in Good Clinical Practice (GCP) training and ensures GCP compliance of self and team.
- With support, coordinate the study set up process including:
Assist in completing Expression of interest / study selection documents
Liaise with the study sponsor and research team to gather all relevant study information
Prepare submissions for local research and development approval
Coordinate site initiation meetings
Set up the local site file and any relevant databases and documents for the study
- Take a leading role in on-going study coordination including:
Conduct regular site file maintenance to ensure study essential documents are version controlled and are
maintained according to regulatory requirements
Maintain effective communication between the study sponsor and the clinical research team
Support local implementation of study amendments
Update quality systems to record study information and enrolled patients details
Coordinate and prepare documents for patient visits
Respond to patients/carers telephone calls (who may at times be distressed) tactfully and professionally
Book trial specific investigations and procedures
Collecting prescriptions or investigation results
Coordinate study monitoring visits
Support the research team with data queries and reporting as required
Consistently demonstrate the ability to work accurately
- Take a leading role in study close out procedures including:
Liaise with the sponsor for final monitoring visit
Preparing study documents for archiving
Liaise with R&D and following archiving procedures
- Assist with data entry according to study complexity and ensure that data is transcribed accurately where required.
- Support internal audit and monitoring.
- Support appropriate studies within PHNT/UHP and its partner organisations as appropriate.
For further details please see attached JD&PS.
Person specification
Knowledge
Essential
- Excellent organisation skills
- Proven demonstrable experience using Microsoft office packages (spreadsheets/databases/word processing and email)
- Ability of communicate clearly with staff and patients
- Ability to prioritise workload to respond to changing demands
- Excellent telephone manner and written communication
- Substantial administrative or clerical demonstrable experience
- Previous demonstrable experience within a healthcare setting
- Data management demonstrable experience
Desirable
- Understanding of National Institute for Health Research Clinical Network
- Understanding of the clinical research process including Good Clinical Practice
- Clinical Research demonstrable experience
Qualifications
Essential
- GCSEs Including Maths & English Grade A-C or equivalent
- NVQ Level 3 in Business Administration or equivalent demonstrable experience
Desirable
- Good Clinical Practice Certification
Aptitude and Abilities
Essential
- Enthusiastic, motivated and committed to developing a professional service
- A flexible approach to work and the needs of the service
- Attention to detail
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Applying for this NHS job
This advert is for Research Administrator with University Hospitals Plymouth NHS Trust in Plymouth, South West, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 Per Annum. The contract type is Permanent. The application deadline is 22 Jul 2026.
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