Job overview
At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.
*Previous applicants need not apply*
The post holder will be based at Royal Stoke Hospital.
The post holder is required to support the Clinical Team in the delivery of a comprehensive supplies service to the Home Dialysis Service. This will involve communicating with patients with regards their Dialysis supplies, working with the clinical team, ordering and receipting via the EFFs system and dealing with any home dialysis queries.
Main duties of the job
- Good standard of education to include GCSE’s/or equivalent in English and mathematics
- Use hospital systems such as iPortal, CareFlow and ELFs to process, store and retrieve patient data.
- Maintain a good standard of administrative practice, including accurate record‑keeping and database management.
- To be the first point of contact for queries relating to home dialysis supplies. The post holder will prioritise to ensure the workload is dealt with in a timely manner.
- Liaise and build relationships with the medical and nursing team to contribute to the smooth running of the department.
- Provide information, advice and guidance to patients, relatives and carers relating to dialysis information
- To maintain good working relationships and work as an effective team member
- The post holder will be required to process, transmit and store patient data using a computerised system, file paper data within the case record in a retrievable format.
Detailed job description and main responsibilities
For further details, please see the job specification or call Helen Robertson on 01782 676015 for an informal chat.
Person specification
Desirable
Essential
- Previous experience of speaking to patients on the telephone
essential
Essential
- Experience of Hospital Systems iportal/Careflow
- Experience working in a hospital setting
Desirable
- Experience working with microsoft office
- Good standard of education
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Applying for this NHS job
This advert is for Renal Supplies Administrator with University Hospitals of North Midlands NHS Trust in Stoke On Trent, Midlands, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Fixed term: 5 months (End Date 31st December 2026). The application deadline is 03 Aug 2026.
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