Referral Coordinator - Birmingham Division

Job summary

Ready to make an impact? Why not consider joining us as a Referral Coordinator within the Birmingham Division of Modality Partnership.

We have an exciting opportunity for a motivated individual at Enki Medical Practice on a part time basis (24 hours per week) to support the timely and accurate processing of patient referrals to secondary care and external providers. If you are organised, proactive, and passionate about supporting patient pathways, we would love to hear from you.

Apply now and join a team that values Commitment, Accountability, Respect and Excellence (CARE).

This role is ideal for individuals who are career-driven and enjoy working in a fast-paced environment with time-sensitive deadlines, playing a key role in improving patient care within Primary Care services.

As an employee with us, you can benefit from:

Enrolment in the NHS pension scheme Minimum 27 days annual leave plus 8 bank holidays (pro rata) Employee discounts and benefits scheme Employee Assistance Programme (EAP) Education and career development pathways Enhanced family-friendly policies Flexible working options Wellbeing support and initiatives

Main duties of the job

This is a varied, non-patient-facing administration role focused on managing referrals across the division. You will ensure referrals are processed accurately and within required timescales, based on clinical priority.

You will use referral systems and portals confidently, manage workloads effectively, and prioritise urgent requests. The role requires strong communication, diary management, IT, and organisational skills, along with the ability to work flexibly across sites when required.

This role requires a proactive, adaptable approach. You will work as part of a wider team to ensure referrals are completed efficiently and to a high standard.

About us

Our Birmingham practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.

We are proud to be an Equal Opportunities Employer and offer clear career development pathways alongside our benefits package.

If you are looking for a rewarding role where your work directly supports patient journeys, we welcome your application.

Details

• Date posted: 03 September 2026
• Pay scheme: Other
• Salary: £12.71 an hour £24,852.56 per annum WTE
• Contract: Permanent
• Working pattern: Part-time, Flexible working
• Reference number: E0281-26-0153
• Job locations: Enki Medical Practice, Orsborn House, 55 Terrace Road, Birmingham, B19 1BP, United Kingdom

Job responsibilities

Please refer to the supporting documents for the full job description outlining the core responsibilities of this role.

You will enjoy this role if you are organised, detail-focused, and passionate about supporting patients through their referral journey, ensuring timely access to care.

We reserve the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements

Vaccinations: Vaccination status will be checked where required.

Right to work: Proof of eligibility to work in the UK is required at interview.

References: Must include your current or most recent employer.

Employment history: Any gaps of 6 weeks or more must be declared.