Receptionist/Clerical, A&E

Job summary

This vacancy is currently only open to internal applicants from Worcestershire Acute Hospitals NHS Trust

RECEPTIONIST

EMERGENCY DEPARTMENT, ALEXANDRA HOSPITAL, REDDITCH

The Emergency Department provides 24-hour emergency care to all patients arriving in the department. This busy department has an opportunity to assist with the reception service. You will be part of a team that comprises of doctors, nurses, and clerical and administrative staff, whose aim is to provide a high standard of service to patients and relatives attending the Emergency department.

Main duties of the job

Main duties of the job

You must have experience of dealing with members of the public and have excellent interpersonal skills. Computer literacy and good keyboard skills are essential.

You will need excellent organisational skills and the ability to prioritise afast paced, varied workload, work in a structured and methodical manner with excellent attention to detail. You will be required to communicate effectively with staff across all levels of the organisation: be resourceful and flexible: and a committed team member.

You will be required to be flexible within the contracted hours. You will also provide cover for annual leave and sickness. Full training will be provided for all candidates.

Hours to be worked on a 24-hour varied internal rotating shift, to include Weekends, Evenings, Bank Holidays and Night shifts

Job responsibilities

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.