Job summary
The 2 posts involves working 25 or 23.5 hours per week (with good overtime opportunities) as a receptionist and administrator in an NHS general practice surgery , Spring Grove Medical Practice, Thornbury Road Health Centre, Isleworth TW7 4HQ.
See our website: springgrovemedicalpractice.co.uk
Main duties of the job
Receptionist role involves assisting patients face-to-face, by phone and online; and to liaise with hospital departments, interpreter services, transport services etc.
Administrative role involves processing messages by phone, fax and email; processing repeat prescription requests; data entry onto computers; contacting patients to arrange special appointments etc
About us
We are a training practice for GP registrars, clinical pharmacists etc. Our premises consist of a spacious and quite modern health centre. 7,500 patients are registered with our practice, and there is a diverse mixture of ethnic minorities. We have 4 doctors and trainees. Our clinical software is EMIS Web (now called Optum)
Details
- Date posted: 21 August 2026
- Pay scheme: Other
- Salary: £14.50 an hour
- Contract: Permanent
- Working pattern: Part-time
- Reference number: A3680-26-0004
- Job locations: Thornbury Road Health Centre, Thornbury Road, Isleworth, Middlesex, TW7 4HQ, United Kingdom
Job responsibilities
POST No. 1 of 2
25 hours/week spread over Monday to Friday plus plenty of overtime opportunities
Working hours :-
Monday 12:30 to 18:00
Tuesday: 08:30 to 13:30
Wednesday: 12:30 to 17:30
Thursday: 08:00 to 13:30
Friday: 13:30 to 17:30
POST No. 2 of 2
23.5 hours/weekspread over Monday to Friday plus plenty of overtime opportunities
Monday 12:30 to 17:30
Tuesday: 13:30 to 17:30
Wednesday: 08:30 to 13:30
Thursday: 13:30 to 18:30
Friday: 08:00 to 12:30
Start as soon as possible.
Receptionist role is to assist patients face-to-face and on the phone, and to liaise with hospital departments, interpreter services, transport services etc.
Administrative role involves processing messages by phone, fax and email; processing repeat prescription requests; data entry onto computers; contacting patients to arrange special appointments etc.
Benefits 4 weeks paid annual leave plus bank holidays
Option to join NHS pension scheme
Training provided
Person specification
Experience
Essential
- Experience of assisting/serving the general public in a work environment.
Qualifications
Essential
- GCSE grade A to C in English and Maths or equivalent
Knowledge and skills
Essential
- Good interpersonal and communication skills.
- Able to work well with other team members.
- Enthusiastic about providing a high quality service.
- Basic IT skills
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Applying for this NHS job
This advert is for Receptionist/Administrator with Spring Grove Medical Practice in Thornbury Road Health Centre, Thornbury Road, Isleworth, Middlesex, TW7 4HQ, United Kingdom, United Kingdom. It is listed as a Administrative and IT role. The advertised salary is £14.50 an hour. The contract type is Permanent. The application deadline is 21 Sep 2026.
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