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Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
1 listedRequirements the employer expects applicants to meet.
- N/A
Basic IT Skills
Desirable
Not listed in the available specification.
Job summary
We are seeking a friendly, professional, and organised GP Receptionist to join our busy practice team. The successful candidate will be the first point of contact for patients, providing excellent customer service while supporting the smooth running of the surgery.
Main duties of the job
- Welcoming patients and visitors to the practice
- Managing incoming telephone calls and enquiries
- Booking, cancelling, and amending appointments
- Handling patient registrations and updating records
- Processing prescriptions and clinical correspondence
- Maintaining confidentiality and data protection standards
- Supporting clinicians and the wider practice team with administrative tasks
About us
A General Practice (GP) organisation is the primary point of contact for most patients within the NHS. GP practices provide comprehensive, community-based healthcare and coordinate access to wider NHS services.
- First point of contact for diagnosis, treatment, and health advice.
- Management of long-term conditions such as diabetes, asthma, and hypertension.
- Preventive care, including vaccinations, screening, and health promotion.
- Referrals to specialist, community, and hospital services when required. [
- Coordination of patient care across health and social care services.
Partners / GP Partners
- Clinical leaders
- Hold contracts with the NHS and are responsible for governance, finances, and service delivery
Salaried GPs
- Employed by the practice to provide clinical care.
Practice Manager
- Oversees operational management, workforce, finance, compliance, and strategic planning.
Clinical Team
- Practice Nurses
- Advanced Nurse Practitioners
- Healthcare Assistants
- Clinical Pharmacists
- First Contact Physiotherapists
- Mental Health Practitioners
- Social Prescribing Link Workers
Administrative Team
- Receptionists
- Care Navigators
- Administrators
- Data and IT staff
Details
- Date posted: 21 July 2026
- Pay scheme: Other
- Salary: Depending on experience N/A
- Contract: Permanent
- Working pattern: Full-time
- Reference number: A1161-26-0001
- Job locations: 1 Hammersmith Bridge Road, London, W6 9DU, United Kingdom
Job responsibilities
To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required.
To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers.
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Applying for this NHS job
This advert is for Receptionist/Administrator with Hammersmith Surgery in London, England. It is listed as a Receptionist role. The advertised salary is Depends on experience. The contract type is Permanent. The application deadline is 15 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (22 Jul 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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