Receptionist/Admin

Job summary

Package Description: How well support you: 27 days annual leave plus bank holidays pro rata. Access to our bespoke learning management system and annual formative clinical assessments to support competency development. The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop. Car benefit scheme specialising in electric vehicles. Cycle to work scheme. Travel season ticket loans Discount cards. Employee wellbeing services including free yoga videos and employee wellbeing app. Job Introduction Job title: Receptionist/Administrator Location: Brunswick Medical Centre Salary: £24,960.00 Hours: 37.50 Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowers to be the best they can be for our patients, and each other because we CARE. Caring We liste

Main duties of the job

Job title: Receptionist/Administrator. Location: Brunswick Medical Centre. Salary: £24,960.00. Hours: 37.50. Help us to deliver great primary care by improving access, outcomes, and patient experience. At Operose Health, we deliver local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and are empowered to be the best they can be for our patients, and each other because we CARE. Caring: We listen and through compassion, understanding, and a willingness to keep an open mind, support and empower people to have a healthier future. Ambitious: Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionize the future of primary care. Resourceful: Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence: We strive to do the best we can do and be the best we can be for our patients, employees, and NHS partners.

About us

Operose Health is dedicated to delivering extensive primary care services across different regions. The organization is committed to improving access, outcomes, and patient experiences by providing efficient healthcare at a larger scale. Employing a values-driven approach, Operose Health fosters a work environment where employees are motivated to pursue excellence. With a focus on care, ambition, resourcefulness, and excellence, the organization works tirelessly to enhance the quality and accessibility of its primary care services. As an at-scale provider, Operose Health offers various opportunities for specialization and career development, supported by tailored learning management systems and clinical assessments. This approach not only benefits its staff but also contributes significantly to the healthcare system by improving the standard of service for patients and collaborating effectively with NHS partners.

Details

• Date posted: 18 August 2026
• Pay scheme: Other
• Salary: £24,960 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 1538516653
• Job locations: Operose Health, Dagenham, RM9 5TT, United Kingdom

Job responsibilities

Package Description:

How well support you:

• 27 days annual leave plus bank holidays pro rata.
• Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

Job Introduction

Job title: Receptionist/Administrator

Location: Brunswick Medical Centre

Salary: £24,960.00

Hours: 37.50

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

As a valued member of the Operose Health team, your key duties will include:

• Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests.
• Utilising other information systems to support efficient workflow processes.

What we look for in new colleagues:

• Reception or customer care experience is essential as well as an excellent communicator both spoken and written.
• Must have basic PC skills such as Word, Excel and email.
• Able to work within processes, procedures and maintain confidently and data security.
• Previous experience of working in the NHS is welcome but not essential.