Job summary
Cygnet Group are looking for a friendly, professional Receptionist (Maternity Cover) with a passion for making a difference to join our team at Cygnet Raglan House. Please note: This role is a 12-month fixed-term contract covering maternity leave. At Cygnet Raglan House, you will be working 40 hours per week, working shifts and weekends, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care. Cygnet Raglan House: Cygnet Raglan House is a 25 bed high support inpatient rehabilitation (level 2) service for women. The service is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy and dignity. Women admitted to the service often come from multiple placement breakdowns, failed treatment programmes or are stepping down from secure settings. We are dedicated to understand, stabilise and break the traumatic cycles of relapse that can impact individuals lives. Our service has been designed with wellness in mind, providing a safe and comfortable environment that promotes efficient rehabilitation and recovery.
Main duties of the job
At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
About us
Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.
Details
- Date posted: 16 June 2026
- Pay scheme: Other
- Salary: £28,050 to £28,050 a year
- Contract: Fixed term
- Duration: 12 months
- Working pattern: Full-time
- Reference number: VP737C139D
- Job locations: Smethwick, B66 3ND, United Kingdom
Job responsibilities
Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Cygnet Group are looking for a friendly, professional Receptionist (Maternity Cover) with a passion for making a difference to join our team at Cygnet Raglan House.
Please note: This role is a 12-month fixed-termcontract covering maternity leave.
At Cygnet Raglan House, you will be working 40 hours per week, working shifts and weekends, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.
Cygnet Raglan House:
Cygnet Raglan House is a 25 bed high support inpatient rehabilitation (level 2) service for women. The service is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy and dignity. Women admitted to the service often come from multiple placement breakdowns, failed treatment programmes or are stepping down from secure settings.
We are dedicated to understand, stabilise and break the traumatic cycles of relapse that can impact individuals lives. Our service has been designed with wellness in mind, providing a safe and comfortable environment that promotes efficient rehabilitation and recovery.
Your day-to-day at Cygnet Raglan House:
- Provide a professional, welcoming reception experience
- Greet visitors & notify the appropriate member of staff of their arrival
- Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
- Answer & transfer all incoming calls & take messages where appropriate
- Sort & distribute post
- Assist with general office duties as required
- Keep the reception area clean & tidy
- Promote the safety & security of all site users & ensure all staff comply with security protocols
Why Cygnet? Well offer you
- Salary: £28,050 per annum
- Strong career progression opportunities
- Expert supervision & support
- Employee referral scheme
- Pension scheme
You are...
- An experienced receptionist/administrator used to working with customers/clients - ideally within the healthcare sector.
- Organised, naturally helpful & a good multi-tasker
- Computer literate including Windows/Word/Excel/Outlook or equivalent
- Knowledgeable of telephone systems and maintaining a professional telephone manner.
- Polite, friendly & approachable with excellent communication skills
- GCSE Maths & English qualified, with a good level of numeracy & literacy
- Diligent & accurate, with an eye for detail & an understanding of confidentiality
Please note that successful candidates will be required to undergo an enhanced DBS check.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
WhatsApp job alerts
Get instant WhatsApp alerts for Medical Secretary roles in Darlington
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching NHS roles.
Applying for this NHS job
This advert is for Receptionist with Cygnet Health Care in Darlington, North East and Yorkshire, England. It is listed as a Administrative and IT role. The advertised salary is £28,050 to £28,050 a year. The contract type is Fixed-Term. The application deadline is 16 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (16 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.