Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
2 listedRequirements the employer expects applicants to meet.
- Experience
Good knowledge of Microsoft Office Word, Excel and Outlook
- Experience
Good knowledge of GDPR
Desirable
Not listed in the available specification.
Job summary
Interviews will be held on 23rd Sept 2026.
We are looking for x2 Receptionist, working between the hours of 8:00am and 6:30pm, Monday to Friday, on a 4 week flexi rota.
The role is a varied and interesting job working in a medical practice within the reception area, the role includes, call handling and administrative duties. The role holder will have excellent communications skills for face to face and telephone interactions with patients and service providers and other health professionals at all levels. The role holder will have experience in dealing with the general public. To have positive demeanour and stay calm and work under pressure will also a kind and empathetic approach. The post holder will be required to proactively communicate to relevant people i.e. staff, clinicians, patients and visitors you will have good PC literacy skills, using MS Office packages and NHS systems for which you will be given training. Ensuring attention to detail and consistently following protocols and procedures to respond to patient/ clinicians requests and support with any urgent admin requirements. The role requires good organisational skills and be able to effectively prioritise their work.
Main duties of the job
The job is in a fast paced environment working as a team player as part of a team at all Shifnal sites.
About us
The role is based at any of the two Shifnal and Priorslee practices, but you may be required to provide cover at the Teldoc sites, so you must be able to travel.
Hours of work will be between the hours of 8am and 6.30pm, fully flexible, to include 1 Saturday per month.
PREVIOUS APPLICANTS NEED NOT APPLY.
Details
- Date posted: 02 September 2026
- Pay scheme: Other
- Salary: £12.90 an hour
- Contract: Permanent
- Working pattern: Full-time, Flexible working
- Reference number: A1923-26-0047
- Job locations: Shifnal & Priorslee Medical Practice, Gatcombe Way, Priorslee, Telford, Shropshire, TF2 9GZ, United Kingdom, Shifnal & Priorslee Medical Practice, Haughton Road, Shifnal, Shropshire, TF11 8DD, United Kingdom
Job responsibilities
- To become familiar with Practice procedures and protocols, and comply with them
- To support with the regular upkeep ofboth sites, adhering to and reinforcing health and safety across all sites
- To open and close sites
- To play a part in all Reception and Practice Team activities, for example, meetings
- To be responsible for self-development with support of Practice Team
- Apply practice policies, standards and guidance
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Applying for this NHS job
This advert is for Receptionist with Teldoc in Telford, England; Shifnal, England. It is listed as a Receptionist role. The advertised salary is £12.90 an hour. The contract type is Permanent. The application deadline is 15 Sep 2026.
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