Receptionist

Job summary

We're looking for an enthusiastic, flexible and multi-skilled Receptionist to become a valued member of our busy administration team, supporting Mental Health Services at the Mental Health and Wellbeing Hub, Torbay Hospital.

This is a fantastic opportunity for someone who enjoys variety, thrives in a people focused role, and takes pride in creating a calm, professional and welcoming environment.

Main duties of the job

Youll be:

• The first point of contact for visitors, staff and callers, managing reception duties and handling a wide range of enquiries.
• Communicating confidently with a diverse range of services and individuals, building strong professional relationships both internally and externally
• Using a mix of manual and computerised systems, including room booking and patient records

You'll help people feel supported from the moment they arrive by:

• Signposting staff and visitors to appointments and informing teams of arrivals
• Ensuring enquiries are responded to promptly and professionally.
• Maintaining a well stocked, welcoming, accessible and professionally presented environment
• You'll also ensure that all communication and information handling meets strict patient confidentiality requirements.

Why join us?

• Be part of a supportive, purpose driven team making a real difference to peoples lives
• Work in a dynamic, varied role where no two days are the same
• Receive training and development to help you grow in confidence and capability

If you are organised, approachable, adaptable, and enjoy being at the heart of a busy service we would love to hear from you.

Job responsibilities

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.