Job overview
This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:
- Midlands Partnership University NHS Foundation Trust
- North Staffordshire Combined Healthcare NHS Trust
- University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
- Staffordshire and Stoke-on-Trent Integrated Care Board
We currently have an exciting opportunity for a receptionist to join our teams based at Wilnecote Health Centre in Tamworth, which provides a range of Children and Young People services under one roof.
You will be responsible for providing confidential and efficient receptionist support to the services at Wilnecote Health Centre. As part of the role, you will be expected to follow instructions, prioritise your workload and demonstrate initiative in order to fulfil the requirements of the post. You will receive support, guidance and supervision to work in a fast-paced environment and work within prescribed parameters.
Excellent interpersonal and communication skills are essential plus an ability to deal with sensitive phone calls and be a key member of the team.
Main duties of the job
The post holder will be part of the Children’s and Families Care Group.
This is a post that requires the post holder to work closely with multi-disciplinary teams and agencies in supporting access to the service in a variety of ways.
The post holder will work with Administration colleagues to ensure that processes are streamlined and therefore increasing capacity in the locality teams.
Detailed job description and main responsibilities
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Please see the attached job description and person specification for the main duties and requirements of the role.
Person specification
Experience
Essential
- Microsoft Office Applications: Word/Outlook/Excel
- Previous administrative experience
- Evidence of/willingness to undertake training relevant to the post.
- Experience of dealing with confidential information.
- Ability to communicate both verbally and writing in an effective way with people from a variety of backgrounds and different ages.
- Excellent organisational skills
Desirable
- Use of RiO
- Administrative experience of working in services for children
- Ability to learn and take initiative once trained
Qualifications and Training
Essential
- RSA Stage II Word Processing / Text Processing or equivalent
- ECDL/CLAIT IT qualification or equivalent
- English and Maths at GCSE Grade C or equivalent or Functional skills (English and Maths) Level 2
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Applying for this NHS job
This advert is for Receptionist with Midlands Partnership University NHS Foundation Trust in Stafford, Midlands, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is Pro Rata. The contract type is Permanent. The application deadline is 30 Jul 2026.
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