Receptionist

Job summary

First impressions matter. As a Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Farmfield Hospital in Charlwood will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users. What you will be doing In this exciting role at Farmfield Hospital a service for people with Mental Conditions, each day brings different challenges and experiences. Working along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post. Ensuring the safety and security of service users, staff and visitors is a top priority. Youll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges. Theres also a huge range of courses on offer to help grow ...

Main duties of the job

As a Receptionist at Farmfield Hospital, you will play an essential role in creating a welcoming environment. Your primary responsibilities include greeting and assisting visitors, managing the office diary for meetings and events, and handling communications such as telephone calls, emails, and post. Additionally, you will oversee visitor sign-ins, conduct security checks, and manage the distribution of keys and security badges, ensuring the safety of all. You will also help maintain the reception area and meeting rooms, manage deliveries, and take on ad hoc administrative tasks to support the smooth operation of the hospital.

About us

Elysium Healthcare is part of Ramsay Health Care, with an extensive network across England and Wales and a global presence across 10 countries. With over 8,000 employees, Elysium has a unique approach to delivering care across various specialties, including Mental Health, Neurological, Learning Disabilities & Autism, and more. The organisation supports career growth and development, offering numerous courses and opportunities to achieve professional goals. Elysium follows a policy of safer recruitment and fostering a diverse and inclusive workplace, ensuring all appointments are made with a commitment to safeguarding service users.

Details

• Date posted: 02 August 2026
• Pay scheme: Other
• Salary: £26,896 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 1532320810
• Job locations: Elysium Healthcare, Charlwood, RH6 0BN, United Kingdom

Job responsibilities

First impressions matter. As a Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Farmfield Hospital in Charlwood will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users.

What you will be doing

In this exciting role at Farmfield Hospital a service for people with Mental Conditions, each day brings different challenges and experiences. Working along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post.

Ensuring the safety and security of service users, staff and visitors is a top priority. You’ll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges.

Join Farmfield Hospital in creating a positive and secure environment. It’s a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve. It’s what delivering great healthcare should feel like.

As a Receptionist you will be:

• Welcoming all visitors in a friendly manner and ensuring the sign the visitor book.
• Maintaining the upkeep of the reception area & meeting rooms are presentable.
• Managing the office diary for meetings, events, training days and therapy sessions.
• Ensuring confidentially and security to the service.
• Receiving and dealing with telephone calls, emails and post.
• Ad hoc administration tasks.
• Ensuring all appropriate leaflets and brochures are on display.
• Managing deliveries

To be successful in this role, you will have:

• Previous experience
• Computer skills
• Communication and interpersonal skills
• Must be professional, confident and diplomatic
• GCSE English Language Grade C or above
• Be efficient and enthusiastic
• Awareness of understanding confidentiality and security
• Ability work alongside a team and independently
• Must be welcoming and self-motivated

Where you will be working:

Location:

What You’ll Get

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual base salary of £26,896.
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Free meals and onsite free parking

About us:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure