Job summary
Maternity cover At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Merlin Court Care Home in Marlborough, Wiltshire. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services. Other responsibilities will include: Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly. Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager. Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
Main duties of the job
As a receptionist at Avery Healthcare, your primary focus will be to offer professional, high-quality customer service and act as the first point of contact within the care home. You will be responsible for answering telephone inquiries, redirecting calls to relevant staff, and recording messages. Additional duties include handling reception-related administrative tasks, maintaining databases, and providing administrative assistance to the General Manager when needed. The role also involves ensuring the tidiness of the reception area and working closely with the Housekeeping team to maintain required standards. The position is designed to support and celebrate the individuals dedicated to caring for the homes residents.
About us
Avery Healthcare is one of the UK's largest providers of luxury care homes, offering exceptional care across a network of over 100 homes. With a vision of 'creating meaningful lives together,' Avery is passionate about enriching the later years of life for residents and creating meaningful experiences for both residents and team members. Employees are valued and empowered through a supportive and inspiring work environment. The company emphasizes the importance of respect, compassion, and commitment to exceptional care. Avery is a preferred choice for both residents and employees due to its dedication to creating a positive impact on residents' lives every day.
Details
- Date posted: 22 August 2026
- Pay scheme: Other
- Salary: £12.72 an hour
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 1540189884
- Job locations: Avery Healthcare, Marlborough, SN8 1JR, United Kingdom
Job responsibilities
Package Description:
Maternity cover
ABOUT THE ROLE
Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.
Other responsibilitieswillinclude:
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
- Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our ideal candidatemust:
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive,friendly,and welcoming attitude.
- Havepreviousexposure to problem-solving and client complaints.
ABOUT AVERY
Please note this role will require:
- ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person specification
Qualifications
Essential
- To be successful in this role, candidates must exhibit excellent communication skills, both verbal and written, and be confident in using computers. The ideal candidate should possess a positive, friendly, and welcoming attitude. Experience with problem-solving and handling client complaints is also required. Living by the values of caring, supportive, honest, respectful, and accountable is essential for the role.
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Applying for this NHS job
This advert is for Receptionist with Avery Healthcare Group Ltd. in Avery Healthcare, Marlborough, SN8 1JR, United Kingdom, United Kingdom. It is listed as a Administrative and IT role. The advertised salary is £12.72 an hour. The contract type is Permanent. The application deadline is 10 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (22 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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