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Job overview
Rheumatology is very excited to have the opportunity to advertise for a receptionist and we want to hear from YOU!
Working in Rheumatology within a hospital setting offers a rewarding opportunity to support patients with a wide range of chronic and complex musculoskeletal and autoimmune conditions.
The service works closely with multidisciplinary teams, including consultants, specialist nurses, physiotherapists, and other allied health
Part time: 30 hrs per week
Interview date: 24th July 2026
Main duties of the job
As the post holder, you will deliver a high-quality reception and support service within the Rheumatology Outpatients Department. As such, it is essential to have effective communication skills when liaising with patients, their relatives, the general public, and a diverse range of multi-professional staff both internal and external to the Trust.
You will serve as the first point of contact for all appointment bookings and will liaise with relevant clinicians as appropriate. It will also be responsible for ensuring accurate and timely entry of patient information into the Patient Administration System (PAS), adhering to the principles of ‘real-time data entry’.
Additionally, you will be expected to provide support and cover for the waiting list coordinator in managing bookings for the Rheumatology Day Unit.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Detailed job description and main responsibilities
Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.
Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.
Please note that this advertised position, which is part of occupation code 4216 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.
Person specification
Skills
Essential
- Good communication and interpersonal skills
Experience
Essential
- Previous clerical work including data input
- Experience in NHS or customer service organisation
Qualifications
Essential
- Good general standard of literacy and numeracy
- To undertake PAS training
Attitude, aptitude
Essential
- Flexible – able to multi-task and prioritise
- Effective role model, demonstrating NNUH’s PRIDE values of People focused, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
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Applying for this NHS job
This advert is for Receptionist - Rheumatology Outpatients with Norfolk and Norwich University Hospitals NHS Foundation Trust in Norwich, East of England, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum, pro rata. The contract type is Permanent. The application deadline is 16 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (02 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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