Job overview
An exciting opportunity has arisen to join the Outpatient Department reception team at Horsham Hospital. You will be key to supporting our improvements as we move forward with different ways of working, for our patients requiring face to face and virtual consultation, first line investigations and on-going treatment.
The Outpatients department at Horsham is over two floors covering both medical and surgical specialities Your role will include checking patients in and out for their hospital appointments. Also cancelling, rescheduling appointments for patients. Dealing with patient enquiries over the phone and face to face. Preparation of Outpatient clinics on a daily basis. Working in a team consisting of nursing, administration and clinicians in the Outpatients Department. Liaising with Medical secretaries and Medical Record Department at East Surrey Hospital
The successful applicant will be joining a team of dedicated skilled staff, which includes Receptionists, Health Care Assistants, Nurse Associates, Staff Nurse's, Sister's, Clinical Nurse Specialists and Senior Sisters.
We are looking for someone who is enthusiastic, motivated, flexible, hardworking, positive thinking whilst adhering to the Trust Values. The service may incorporate weekdays, evening and weekend working on a rota basis.
Main duties of the job
For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.
Detailed job description and main responsibilities
Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.
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Applying for this NHS job
This advert is for Receptionist - OPD Horsham with Surrey and Sussex Healthcare NHS Trust in Redhill, South East, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £19,206 per annum. The contract type is Fixed term: 12 months (Three shifts 8-18:00 varying days between Monday and Friday). The application deadline is 07 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (23 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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