Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
12 listedRequirements the employer expects applicants to meet.
- Other
Are you able to work the hours in the vacancy pack? Mon 1000 to 1600, Tues 0800 to 1300, Weds 1100 to 1830, Thurs 1230 to 1730 and Fri 1300 to 1830
- Skills
Excellent communication skills with a friendly and approachable manner
- Skills
Confident and professional when dealing with challenging situations
- Skills
Reliable, supportive and committed to working positively as part of a team
- Skills
Able to remain positive and resilient when faced with difficult or stressful situations
- Skills
Well organised, with the ability to prioritise and manage competing demands
- Skills
Good attention to detail, particularly when handling information and maintaining confidentiality
- Knowledge
Understanding of customer service
- Knowledge
IT knowledge and confidence using computer systems
- Experience
Previous experience of more than 6 months in a customer focused role
- Experience
Experience in a fast paced/busy working enviornment
- Qualifications
Good standard of education
Desirable
4 listedAdditional qualities the employer would prefer.
- Knowledge
Clinical systems in healthcare
- Experience
Experience of working in Primary Care
- Experience
Experience of resolving high conflict situations
- Qualifications
NVQ Level 3 in Customer Service or Business Administration
Job summary
Do you have a keen interest in health care?
Do you get job satisfaction from helping people?
We are currently looking for an experienced receptionist to join our team. If you can work under pressure to high standards, have excellent interpersonal and communication skills, and can deliver a high quality of care in a busy professional environment, we would like to hear from you!
We have one position available for 28.5 hours per week, please read the vacancy pack for full information on the working hours.
Please note that there will be the expectation of lone working
Previous applicants need not apply.
Main duties of the job
To provide high quality reception and general office / administration tasks, relating to the Practices provision of excellent primary healthcare and the smooth, effective running of the Practice.
About us
Portsdown Group Practice covers the whole of Portsmouth from postcodes PO1 to PO7. We operate from 6 surgeries: Cosham Park House (PO6 3BG), Crookhorn Lane (PO7 5XP, Heyward Road (PO4 0DY), Kingston Crescent (PO2 8AL), Paulsgrove (PO6 4HJ), and Somerstown (PO5 4EZ).
We are our own Primary Care Network (PCN). We have Clinical Partners, Salaried GPs and a comprehensive Nursing and extended clinical team overseen by our Clinical Team Manager. The team consists of Nurse / Paramedic Practitioners, Registered Nurses, HCAs, MSK Physiotherapists, Podiatrist, Social Prescribers and Care Co-ordinators. The Pharmacy team consists of Clinical Pharmacists and Pharmacy Technicians.
The Practice is well established, financially secure and successful.
Details
- Date posted: 02 September 2026
- Pay scheme: Other
- Salary: £13.45 an hour FTE £25,877.80
- Contract: Permanent
- Working pattern: Part-time
- Reference number: A2111-26-0031
- Job locations: Portsdown Group Practice, Cosham Park Avenue, Portsmouth, PO6 3BG, United Kingdom
Job responsibilities
To be a key member of the Practice reception team, working to ensure patients are greeted and navigated courteously and that all reception tasks and administration are completed within Practice policies in a timely manner.
Please see our comprehensive vacancy pack to the right (or at the very bottom if you are on a mobile), for the full job description and person specification, in order to complete your application.
WhatsApp job alerts
Get instant WhatsApp alerts for Administrative and IT roles in Portsmouth
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Receptionist - Cosham Park House Surgery with Portsdown Group Practice in Portsmouth, England. It is listed as a Receptionist role. The advertised salary is £13.45 an hour. The contract type is Permanent. The application deadline is 20 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (02 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.