Job summary
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Braintree Mews Care Home in Braintree. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services. Other responsibilities will include: Answering the telephone and responding to enquir
Main duties of the job
Your focus as a receptionist will be to offer professional, high quality customer service as the first point of contact within the home as well as providing a range of administrative services. Other responsibilities include answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff, and recording messages accordingly. Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager. Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained. To be successful, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must have excellent communication skills, be confident in using computers, have a positive and welcoming attitude, and have previous exposure to problem-solving and client complaints.
About us
At Avery Healthcare, we are dedicated to supporting our team members, knowing how hard they work and always celebrating and assisting at every step. Joining us, you have the opportunity to make a significant, positive impact on residents lives daily. We offer continuous learning and development throughout your career within a nurturing and supportive atmosphere. Avery is proud to be one of the UKs largest providers of luxury elderly care homes, where employees feel valued and empowered every day. We believe that later life should be as enriching as any other stage. Our vision is to 'create meaningful lives together,' and we offer exceptional care across over 100 homes, fostering a supportive environment where team members and residents thrive.
Details
- Date posted: 17 June 2026
- Pay scheme: Other
- Salary: £12.75 an hour
- Contract: Bank
- Working pattern: Flexible working
- Reference number: 1517778481
- Job locations: Avery Healthcare, Braintree, CM7 5SE, United Kingdom
Job responsibilities
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Braintree Mews Care Home in Braintree. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.
Other responsibilitieswillinclude:
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
- Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our ideal candidatemust:
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive,friendly,and welcoming attitude.
- Havepreviousexposure to problem-solving and client complaints.
ABOUT AVERY
Please note this role will require:
- ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person specification
Qualifications
Essential
- Have excellent communication skills both verbal and written. Be confident in using computers. Have a positive, friendly, and welcoming attitude. Have previous exposure to problem-solving and client complaints.
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Applying for this NHS job
This advert is for Receptionist - Bank with Avery Healthcare Group Ltd. in Knowle, Midlands, United Kingdom. It is listed as a Administrative and IT role. The advertised salary is £12.75 an hour. The contract type is Bank. The application deadline is 13 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (17 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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