Job summary
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Rosebery Manor Care Home in Surrey. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services. Other responsibilit
Main duties of the job
As a receptionist at Avery Healthcare, your primary focus will be to deliver professional, high-quality customer service as the first point of contact in the care home, along with a variety of administrative tasks. Responsibilities include answering telephone inquiries, redirecting calls, recording messages, maintaining databases, and assisting the General Manager with administration. The role also involves ensuring the reception area's tidiness and coordinating with housekeeping to maintain standards. Candidates should embody Avery's values of caring, support, honesty, respect, and accountability. Essential qualities include excellent verbal and written communication skills, computer proficiency, a positive and friendly attitude, and experience in problem-solving and handling client complaints. Successful applicants must pass a DBS Disclosure check, provided by Avery, and show proof of UK work eligibility. Avery Healthcare prides itself on supporting employees and fostering a respectful, compassionate, and committed work culture.
About us
Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, offering exceptional care across its expanding network of over 100 homes. The organization is dedicated to creating enriching experiences for its residents and team members, emphasizing a supportive and inspiring environment where employees feel valued and empowered. With a commitment to 'creating meaningful lives together,' Avery Healthcare fosters a culture of respect, compassion, and dedication to exceptional care. The organization celebrates and supports its workforce, providing opportunities for growth and development within a caring environment. Candidates entering Avery Healthcare can expect a positive impact on residents' lives while experiencing a culture that values teamwork and shared commitment to quality care. At Avery, the later years of life are as enriching as any other, with a focus on meaningful experiences and empowerment for both residents and staff. Join Avery to witness why it remains a preferred choice for both residents and employees.
Details
- Date posted: 01 July 2026
- Pay scheme: Other
- Salary: £12.75 an hour
- Contract: Bank
- Working pattern: Flexible working
- Reference number: 1522369324
- Job locations: Avery Healthcare, Epsom, KT18 5XA, United Kingdom
Job responsibilities
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Rosebery Manor Care Home in Surrey. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.
Other responsibilitieswillinclude:
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
- Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our ideal candidatemust:
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive,friendly,and welcoming attitude.
- Havepreviousexposure to problem-solving and client complaints.
ABOUT AVERY
Please note this role will require:
- ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person specification
Qualifications
Essential
- Candidates must have excellent communication skills, both verbal and written, and be confident in using computers. They should also possess a positive, friendly, and welcoming attitude. Previous experience in problem-solving and handling client complaints is necessary. The role requires living by Avery's values of caring, supportive, honest, respectful, and accountable in all actions. Additionally, candidates must pass a DBS Disclosure check, provided by Avery Healthcare, and show proof of eligibility to work in the UK.
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Applying for this NHS job
This advert is for Receptionist - Bank with Avery Healthcare Group Ltd. in Knowle, Midlands, United Kingdom. It is listed as a Administrative and IT role. The advertised salary is £12.75 an hour. The contract type is Bank. The application deadline is 22 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (01 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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