Job summary
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist - Bank at Droitwich Mews Care Home in Droitwich Spa. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services. Other respon
Main duties of the job
As a Receptionist at Avery Healthcare, you will be the first point of contact within the Droitwich Mews Care Home, offering professional and high-quality customer service while performing a range of administrative services. Additional responsibilities include answering the telephone, responding to enquiries at reception, redirecting calls to relevant staff, and recording messages. The role also involves completing reception-related administration tasks, maintaining databases, and providing administrative assistance as required by the General Manager. Maintaining the tidiness of the reception area and liaising with Housekeeping to ensure standards are met are also key tasks. Applicants should live the values of caring, supportive, honest, respectful, and accountable at all times. Excellent communication skills, computer proficiency, a friendly and welcoming attitude, and some experience with problem-solving and handling client complaints are essential.
About us
Avery Healthcare is one of the UKs largest providers of luxury elderly care homes. They are passionate about creating meaningful experiences for both residents and their team, guided by the vision of 'creating meaningful lives together.' Avery Healthcare operates over 100 homes throughout the UK, offering exceptional care through a supportive and inspiring environment where employees feel valued and empowered. The organisation believes that the later years of life should be enriching, and provides countless opportunities for learning and development. This creates a workplace where people love to work and where residents receive exceptional care, making Avery a preferred choice for both team members and residents.
Details
- Date posted: 20 June 2026
- Pay scheme: Other
- Salary: £12.75 an hour
- Contract: Bank
- Working pattern: Flexible working
- Reference number: 1518642231
- Job locations: Avery Healthcare, Droitwich Spa, WR9 7SS, United Kingdom
Job responsibilities
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist - Bank at Droitwich Mews Care Home in Droitwich Spa. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.
Other responsibilitieswillinclude:
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
- Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our ideal candidatemust:
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive,friendly,and welcoming attitude.
- Havepreviousexposure to problem-solving and client complaints.
ABOUT AVERY
Please note this role will require:
- ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person specification
Qualifications
Essential
- Ideal candidates must have excellent communication skills, both verbal and written, be confident in using computers, have a positive, friendly, and welcoming attitude, and have previous exposure to problem-solving and client complaints.
WhatsApp job alerts
Get instant WhatsApp alerts for Medical Secretary roles in Knowle
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Receptionist - Bank with Avery Healthcare Group Ltd. in Knowle, Midlands, United Kingdom. It is listed as a Administrative and IT role. The advertised salary is £12.75 an hour. The contract type is Bank. The application deadline is 09 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (20 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.