Receptionist - Bank - Care Home

Job summary

ABOUT THE ROLE This is a casual, part-time role offering flexible working. As a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

Main duties of the job

This is a casual, part-time role offering flexible working. As a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying, and filing. You'll need to be professional, caring, courteous and well-organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

About us

Barchester Healthcare is one of the UK's leading healthcare providers, offering care homes and other services across the country. They pride themselves in creating a warm and welcoming environment for residents and visitors alike. Barchester Healthcare places great importance on the continued growth and development of their staff, offering flexible roles and plenty of free learning and development opportunities. They are committed to delivering quality care and support to ensure the wellbeing of their residents. The company values professionalism, courtesy, and organisation, encouraging their staff to make every resident and visitor feel at home. If you have a genuine interest in using your administration and people skills within a caring organisation, Barchester Healthcare might be the right place for you to work, providing the quality care you would expect for your loved ones.

Details

• Date posted: 11 June 2026
• Pay scheme: Other
• Salary: £13.21 an hour
• Contract: Bank
• Working pattern: Flexible working
• Reference number: 1515062467
• Job locations: Barchester Healthcare, Birmingham, B15 2NX, United Kingdom

Job responsibilities

ABOUT THE ROLEThis is a casual, part-time role offering flexible working. As a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously.

As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.