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Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
2 listedRequirements the employer expects applicants to meet.
- Experience
Experience using System One
- Experience
Experience managing a team
Desirable
Not listed in the available specification.
Job summary
We are seeking an experienced and dedicated GP Reception Manager, with the ability to lead a growing reception and administration team, ensuring the delivery of high standards of patient care.
This role is pivotal in ensuring the smooth running of our clinic's, reception, and administrative operations. The ideal candidate will possess excellent organisational and leadership skills, and a passion for delivering exceptional patient care within a GP setting.
Main duties of the job
- Supervise reception staff to ensure a welcoming and efficient front desk environment.
- Oversee patient appointment scheduling, check-in/out procedures, and phone call management.
- Address any issues or concerns raised by patients or visitors in a timely and professional manner.
- Develop and implement streamlined administrative procedures to enhance efficiency and productivity.
- Utilise System One for running reports and managing patient records.
- Utilise phone systems for efficient communication and coordination.
- Manage office supplies, equipment maintenance, and facilities to support daily clinic operations.
- Ensure accurate record-keeping and data management, including patient records and administrative documents.
About us
Fitzrovia Medical Centre is a vibrant and dynamic General Practice within the heart of Central London with a patient list of 7500 patients. The atmosphere is characterized by a strong sense of teamwork, compassion, and a dedication to providing high-quality patient care.
The work ethic here is exemplary, with a focus on continuous learning and professional development. The team is committed to staying updated with the latest medical and technological advancements to deliver the best possible care to patients. Collaboration and open communication are key values, ensuring that everyone works together seamlessly to meet the diverse healthcare needs of our community.
Details
- Date posted: 04 August 2026
- Pay scheme: Other
- Salary: Depending on experience
- Contract: Permanent
- Working pattern: Full-time
- Reference number: A4126-26-0006
- Job locations: Fitzrovia Medical Centre, 31 Fitzroy Square, London, W1T 6EU, United Kingdom
Job responsibilities
1. Reception Management:
2. Administrative Operations:
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Applying for this NHS job
This advert is for Reception Manager with Fitzrovia Medical Centre in London, England. It is listed as a Administrative and IT role. The advertised salary is Negotiable. The contract type is Permanent. The application deadline is 14 Sep 2026.
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