Radiotherapy Receptionist

Job overview

We are currently looking for enthusiastic, motivated individual to join our team at the Christie at Withington.

The post-holder is responsible for the provision of high quality and comprehensive day-to-day administrative, and clerical support within the Radiotherapy department. The individual is expected to carry out delegated, administrative, and clerical duties to support and to ensure appropriate care, information and support is given to all patients and their carer’s. Provide reception cover for the department as well as collation, input, and analysis of relevant patient data while problem solving and communicating effectively. Working under the direction of the Administration Managers to undertake routine and specifically identified tasks once training and competencies have been completed. Although not exhaustive will include the booking in of patients on the Radiotherapy Mosaiq system, liaising with staff in the Radiotherapy and other departments within the Trust.

The post holder must contribute to the efficient running of the service, and work within The Christie NHS Foundation Trust policies and Health & Safety Legislation

Main duties of the job

Ensuring accurate recording/input of treatment and planning data, organising, and scheduling patient appointments, greeting, and escorting patients and assisting patients with appointment queries. Problem solving & forward thinking. Uses knowledge of integrated clinical information systems for collating data and adding referrals. Data input and radiotherapy completion tasks. Where applicable, provides retrieval of medical documents for clinical information including those from other Trusts Liaises with the multi-disciplinary team to ensure that adequate information and support is available to patients Plan and organise own time and workload activity referring to managers as necessary Is responsible for the day-to-day administrator tasks to support the Linacs. Undertake a range of different delegated duties across the Radiotherapy Department set by the line manager. Record patient information and data and care packages. Patient transfer. Manual handling tasks as required.

Always Following the Christie Core Values: - To Care  - To Discover -  To Teach

Detailed job description and main responsibilities

DUTIES AND RESPONSIBILITIES

Ensuring accurate recording/input of treatment and planning data, organising, and scheduling patient appointments, greeting, and escorting patients and assisting patients with appointment queries.  Problem solving & forward thinking. Uses knowledge of integrated clinical information systems for collating data and adding referrals. Data input and radiotherapy completion tasks. Where applicable, provides retrieval of medical documents for clinical information including those from other Trusts

Liaises with the multi-disciplinary team to ensure that adequate information and support is available to patients

Plan and organise own time and workload activity referring to managers as necessary.

Is responsible for the day-to-day administrator tasks to support the Linacs

Undertake a range of different delegated duties across the Radiotherapy Department set by the line manager. Record patient information and data and care packages.

Patient transfer.

Manual handling tasks as required

Following the Christie Core Values at all times  To care  To discover  To teach

We provide Radiotherapy through one of the largest Radiotherapy departments in the  world  The support team works closely with the radiographers and medical team providing administration, practical and clinical support for patients. Working hours must be flexible to fit the needs of the service. This may include evening work, some weekend working and does include working bank holidays. Individuals will be expected to participate in all shift patterns .

Patient care is important to us, and training will be given for the skills required.

Radiotherapy is committed to continuous personal and professional development.