Job overview
To provide a comprehensive appointment and reception service for Imaging examinations for all wards and departments at Blackpool Teaching Hospitals NHS Foundation Trust, GP’s and all other users of the service. Ensure waiting list targets are met highlighting progress and any anticipated problems associated with meeting the targets.
Main duties of the job
An opportunity has arisen for a suitable candidate to join our busy, demanding clerical team working in the Imaging Department. You will be motivated, enthusiastic, with excellent communication skills and able to work effectively as part of a team. The maintenance of patient confidentiality and excellent customer care skills are essential for this role. You should have a proven record of working within a clerical environment, having undertaken first line administrative responsibilities. You should have excellent IT skills. Knowledge of the Radiology Department and Radiology Information Systems would be an advantage but this is not essential. Previous NHS experience would also be useful. Training on specific hospital systems will be given.
Detailed job description and main responsibilities
Applications are invited for the post of Receptionist / Booking Clerk at Blackpool Victoria Hospital. This post will involve working at multiple locations on the Fylde Coast with your main base at Blackpool Victoria Hospital, so you must be able to work flexibly in your location of work. Please note that the Imaging Department operates an extended working day, 7:30am to 8.00pm Monday to Sunday. Flexible hours of working will be expected across the working week. Enhancements are payable for unsocial hours.
Please ensure that you have read through the attached Job Description and Person Specification before submitting your application.
Person specification
Skills
Essential
- Able to work as part of a team
- Able to use own initiative
- Excellent organisational skills
- Excellent communication skills
- Able to multi task
- Keyboard Skills
Qualifications
Essential
- Educated to GCSE standard with A-C (Maths & English)
- Working knowledge of Microsoft Office - Word, Excel
Desirable
- ECDL or equivalent NVQ in Customer Services
Work Experience
Essential
- Experience working in 'customer focused' environment
Desirable
- Previous experience working in health care environment
Personal attributes
Essential
- Willing to learn new skills
- Helpful and attentive to the needs of patients
- Able to work flexibly
- Sensitive to patient confidentiality
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Applying for this NHS job
This advert is for Radiology Booking Clerk/Receptionist with Blackpool Teaching Hospitals NHS Foundation Trust in Blackpool, North West, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum (pro rata for part time). The contract type is Permanent. The application deadline is 28 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (14 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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