Job overview
Radiology Booking Administrator
25 hours per week
Permanent
Salary: £25,760 - £27,476 per annum pro rata
Closing Date: Friday 3rd July 2026
Interview Date: Tuesday 4th August 2026
**This post may close early due to high numbers of applications, so you are advised to apply promptly. **
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
We welcome applications from the Armed Forces Community – get in touch to find out more
#JoinTeamEliot
**PLEASE NOTE: This role is not eligible for sponsorship**
Main duties of the job
- Provide an appointment booking service within the Radiology Department.
- Provide cover for other Appointment Clerks within the Radiology Department.
- Ensure that all Radiological referrals are scheduled to the appropriate modality in an efficient manner to avoid any loss of capacity in the agreed sessions.
- Maintain a short notice list of patients with contact numbers to ensure the efficient use of appointment spaces that become available.
- Telephone patients if scheduling occurs less than 7 days before their appointment date.
- Use of the Soliton and Lorenzo systems.
Detailed job description and main responsibilities
- To communicate with patients within the department and on the telephone.
- Provide patients with information regarding their scans and in particular preparations they need to follow prior to appointment.
- Liaise with other members of staff within the department.
- Show empathy and tact at all times when dealing with the public.
- Attend Mandatory Training sessions as required.
- Follow the policies and procedures laid down within the Radiology Department and throughout the Trust.
- Suggest improvements that could be made in a particular job role possibly saving time/money for the department.
- Accuracy and confidentiality are the most important responsibilities of the job role.
- Input and retrieve patient details using the Trust wide PAS system and the RIS.
- Interrogate and validate the departmental waiting lists to ensure that robust and accurate data is available to requestors.
- Participate in the future upgrades of the radiology information system.
- Support service improvement within the radiology department.
- Monitor the efficiency of the booking system and suggest improvements.
- Comment on policies and procedures.
For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.
Person specification
Qualifications
Essential
- Good standard of education up to GCSE or Level (A-C) standard
Desirable
- NVQ level 3 in Business Administration or Customer Service; or demonstrable relevant experience
Skills and Abilities
Essential
- Highly developed communication skills; provide, receive and negotiate complex information where persuasive, motivational or reassurance skills are required
Desirable
- In depth knowledge of all administration tasks and duties
Experience and Knowledge
Essential
- Experience of using a booking system in some environment
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Applying for this NHS job
This advert is for Radiology Booking Administrator with George Eliot Hospital NHS Trust in Nuneaton, Midlands, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum pro rata. The contract type is Permanent. The application deadline is 03 Jul 2026.
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