Quest for Quality Matron

Job overview

The Quest Matron will be part of a multi-disciplinary team, who will be available to support and advise staff in care homes on the prevention and proactive management of the needs of older people. The key aims of the service are to: reduce urgent admissions and attendances to hospital from care homes; reduce unnecessary reactive demand on GPs, and; provide a seamless, high quality and integrated approach to caring for people in care homes.

Main duties of the job

• Aim to minimise the effect of long term conditions on patients’ lives by providing crisis intervention, stabilising conditions and preventing unnecessary A&E attendances, hospital admissions and decrease length of stay.
• Assess individual patient needs for those patients identified as high risk of admission to improve their quality of life by identifying, co coordinating and linking to appropriate care services and therapy throughout the care pathway.
• Work with the specialist teams and primary care colleagues to develop and implement a service that is NICE guidance compliant and which supports multi-disciplinary team working
• Develop patient centred goals and encourage self-management and self-care approach. · The post holder will support the development of innovative evidence based practice and adopt a multi-agency approach to delivering care to care home residents
• Reduce unnecessary reactive demand on GPs,
• Provide a seamless, high quality and integrated approach to caring for people in Care Homes.
• Enhance the quality of life for people with long-term conditions
• Help people to recover from episode of ill-health or following injury
• Ensure people have a positive experience of care

Detailed job description and main responsibilities

• Act as a role model for quality nursing care at all times, promoting the need for effective evidence based interventions and compassionate care.
• Act as patient advocate at all points of the care pathway.
• Work within the NMC Code of Conduct at all times.
• Adhere to national, local and professional standards, guidance and directives relevant to their sphere of practice.
• Work collaboratively with the commissioners and other providers to ensure a consistent approach to service development.
• Promote the service through communications and media internally
• Frequent contact with staff at all levels including senior clinicians through the delivery of training
• Verbal and written communication on data and reports
• Formal presentations to teams and groups
• Develop and foster effective support networks locally, regionally and nationally and attend appropriate meetings relevant to role. To maintain links with all relevant agencies. · Undertake on-going service review which will shape the service in response to user involvement, professional opinion and audit / survey data along with local and national guidelines/evidence.