Quality Improvement Lead

Job overview

Do you want to play a key role in building a culture where improvement thrives every day? Are you motivated by the opportunity to work collaboratively with staff, patients, and carers to address challenges creatively and sustainably?

Do you have a passion for helping people learn, grow, and develop their skills?

Are you curious, data driven, and committed to applying evidence-based methods to improve services?

If so, the Quality Improvement Team has an exciting  opportunity for a Band 7 Quality Improvement Lead.

In this role, you will lead the development, planning, delivery, and review of Gloucestershire Health and Care’s Improvement Training Programme. You will also provide expert guidance, coaching, and support to staff leading quality improvement projects across the organisation.

What we’re looking for:

• Proven experience in developing, planning, delivering, and reviewing training programmes

• Strong knowledge of Quality Improvement tools and methodologies

• Experience in guiding, coaching, and supporting improvement projects

• A passion for building a culture where improvement thrives every day

• A confident and effective communicator

If you are ready to make a meaningful impact to organisational effectiveness and are committed to supporting a culture where continuous improvement is embedded in everyday practice, we would love to hear from you!

Main duties of the job

This role is offered on a fixed term/secondment basis for 30 hours per week

Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment.

Training

• Responsible for developing, planning and delivering Quality Improvement training for teams, in line with the Trust’s approved improvement methodology.

• Evaluating training performance and taking proactive action to improve delivery, learning outcomes and impact.

• Ensure effective use of training resources, minimising costs, and avoiding unnecessary waste.

Supporting Improvement work

• To lead on assigned improvement projects as required, ensuring adherence to the GHC improvement methodology and robust application of improvement principles.

• Provide guidance, coaching and support to improvement projects, ensuring effective application of improvement tools which result in quantifiable and sustainable improvements to quality, performance, and efficiency.

• To ensure Quality Improvement work identifies clear measurable outcomes and can show how benefits have been realised.

• Maintain effective relationships with key stakeholders, maintaining commitment and influencing change at all levels.

• Ensure robust data analysis drives improvement projects and support colleagues with understanding their data.

Detailed job description and main responsibilities

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification

Delivering improvement training

• Responsible for developing, planning and delivering Quality Improvement training for teams, in line with the Trust’s approved improvement methodology.
• Providing high quality training in Quality Improvement tools as part of the Quality Improvement training programme.
• Designing, delivering, and facilitating face to face and online  workshops/programmes/events to share good practice and experiences of improving services.
• Raise the profile and support the development of the QI intranet and internet pages. Provide staff with useful links to resources to assist with improvement, initiate and contribute to active discussions and contribute resources to help maintain an up-to-date repository of best practice.
• Evaluating training performance and taking proactive action to improve delivery, learning outcomes and impact.
• Ensure effective use of training resources, minimising costs, and avoiding unnecessary waste.

Supporting improvement projects

• To lead on assigned improvement projects as required, ensuring adherence to the GHC improvement methodology and robust application of improvement principles.
• Provide guidance, coaching and support to improvement projects, ensuring effective application of improvement tools which result in quantifiable and sustainable improvements to quality, performance, and efficiency.
• Provide guidance, support and coaching to project leads in their improvement activities.
• Provide guidance support and coaching to project team members including Experts by Lived Experience
• To ensure that strong relationships are established across all directorates so that evidence-based practice is applied when facilitating improvement and any redesign, so that high quality standards of clinical care are delivered.
• To ensure Quality Improvement work identifies clear measurable outcomes and can show how benefits have been realised.
• Maintain effective relationships with key stakeholders, maintaining commitment and influencing change at all levels.
• Work with the QI Managers to enable staff to link improvement work with the Trustwide annual clinical audit process, providing support with quality improvement methods to audit leads, driving compliance with identified standards.
• Ensure robust data analysis drives improvement projects and support colleagues with understanding their data.
• To analyse data from various sources, interpret and evaluate this to propose a range of options, conveying complex information in a simple and understandable manner.
• Support colleagues to understand any potential health inequities because of their projects and support colleagues to drive QI to improve identified health inequities in line with the Trust’s Better Health strategic aim.
• To support value stream mapping sessions to identify quality and cost factors that inform strategic cost improvement programme initiatives.
• Identification of potential research opportunities using a robust project scoping process
• To lead the planning and implementing of new ways of working from learning acquired using QI tools and methodologies.